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This app excels in the quality of its video templates and AI-generated avatar videos. Additionally, customer support is quick and helpful. Unfortunately, I've encountered several issues in my specific case. First, the AI-generated videos aren't available in Spanish, and second, and more seriously for me, it doesn't allow you to transfer created posts to different social media platforms. You have to create them individually for each network, wasting a lot of time.
Love the price and videos, however it's not reliable. Even though it's set up, it stops posting.
Saying customers can get started for free is dishonest. I was met with a paywall almost immediately with no other way to proceed. I'm uninstalling this from my Shopify store immediately. What a scam.
The auto-post feature does not support real-time syncing with newly added products in the store's collection. It's been over a week since I reported this issue to them with no response. I'm wondering how stores with frequent product updates are even using this app? I've already tried reinstalling the app, but the auto-post feature still isn't updating products from the collection. This is really poor tech support/development!!
Assistenza super. Grazie a Shafta per la sua gentilezza
Works great, easy to use.
vous fait un tres bon travail.
Excellent app. Very good on time help from Alex.
Nice work
Charges continue even if unused – be careful!
This has been the most unreasonable experience I've had with any Shopify app so far. Even though I wasn’t actively using the app, I was still charged $5 every month. The support team explained that if you don’t want to use the app after the 7-day trial, you must uninstall it from your store. I want to emphasize this clearly: Unless you remove the app from your store, the subscription fee will continue to be charged. Simply removing your payment information inside the app is not enough. I've never encountered such a system with any other app I’ve downloaded from the Shopify App Store. New users should definitely be cautious.
Hi - sorry to hear this. Our Minta app uses Shopify's native billing system, which means charges continue unless the app is uninstalled via your Shopify admin.
Removing card info in the app doesn’t stop charges - only uninstalling does, which - while standard practice across all Shopify apps - is explained clearly in our help articles and via support, if you'd reached out. Payment is not made from you to us, it is made to Shopify and then to us - so Shopify see the app is installed and you will be charged according to the plan you are signed up to.
That said, I'd like to resolve this for you. Feel free to contact us directly - I'm sending you a message now.
Avraham
Director of Customer Success
Minta