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Best video making ad for my products! I'm very happy with the results an in pleased with the clicks on Pinterest alot!
Awesome! We are so happy to hear this. Keep on posting and you will see more and more organic traffic from Pinterest by sharing videos to Pinterest every day!
Another Update:
After working with them and them being responsive, their software broke and has been some days since. Their explanation is that it’s a Facebook issue. I’d spent a great deal of time getting familiar so that I could set up a month of planned posts and promos for my store.
I got no warning there was an issue and even after not much in the way of updates, by that I mean 0 updates. No other software I use had been ‘broken’ by a Facebook update. I have worked in the tech field for over 20 years and know it generally does not take more than 48 hours for companies like Facebook and Apple to correct app breaking issues.
What appears is these guys contacted the lot of us to get their reviews back up and then have left us high and dry. I’m dropping my review back to 3 stars and will drop it again if I’m still having the same issue by Monday. Really sad if this is now a new company doing the same thing. If it’s not Facebook then tell your customers what’s happening and be responsive as you were when you were trying to get me to change the review. They were nice enough to extend the free trial but if it doesn’t work if the software doesn’t work.
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Minta has been taken over by a new company who reached out to let me know they would be the beginning in a new era of customer service excellence. So far they have been super responsive and helpful! Excited to work with them to grow our site and business!
Previous:
This is not for the software but for the customer service. I tried it, canceled and went to look at a few others before I decided. I decided I’d go with Minta and asked if they had any New Year deals…it’s been 4 days and not a word. This concerns me because if I needed help, this is how they handle customer service. I;m a small business and we all here know time is money. Won’t sign up with someone who can’t answer one simple question.
Thank you for your feedback!
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
I just wish it would be more smooth to select the product, or that "all products" actually mean all products and not just a few.
Thank you very much! We try to make it as simple as possible by just having to start typing your product title and Minta automatically finding and bringing that product in for you and instantly creating dozens of videos and stylized images for you
Good app. I'm not seeing how to use the planner though. And I can't edit the captions and Dave the new edited caption without saving and selecting the old one
You can add any videos to the calendar by just clicking the pink share button at the bottom of any video. All the captions can be edited by just clicking the little pencil button at the bottom of any video as well.
I recommande Minta at all entreprenor who a experimented a hard work without getting result.The apk do everything on all social media for you.It was my problem the viedos ads,now,I'm free
thank you so much for the review! We're here if you need anything in the future :D
This app is great for video making and I like the slide transitions. I would love to be able to add more than 3 slides per video, 5 slides would be great to showcase a collection in depth and or new arrivals. Overall great app!
Hey, Suggestions noted! We working on that!
I Love this app, it has Great Designs and Lots of Beautiful Ideas, it also brings your images to life, keep it up!
Thank you! We really appreciate it
Easy to use ! Very helpful on getting everything set up to your social media pages. With great videos to post to your own social media.
Thank you!
I only would give 4 stars out of 5, Its a great little app, makes your life easier, simple to connect it to your store, but they should upload or refresh more songs or at least make `upload your own` as an available option. because if you use it daily then the songs are the same and same with no other options. :)
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and we can try to implement this for you. 😊🙏
Wanting to help!
Jordan | Customer Care
I will upgrade the starts later. I just started using this app. So far I like the videos and still checking out the app and its features.
Thank you! Don't forget you can search for any product in your store and have us create unlimited videos and designed images of every single product in your store.