Modalyst: Dropshipping

im unhappy , i contact them , no reply so far.

I have contacted Modalyst with no responses. I have a paid order that has been waiting to be fulfilled since 10/18/19 and no response from the supplier and I've given up on contacting Modalyst. And problems with another supplier but no response when I complained to Modalyst. Nice styles but not sure I'll stay with them which is why I rate it a 2. Customer service is very important and I just don't see it.

This app is the worst, i never would recommend it. When you try to add products it isn't respond, have a lot of problems with the speed of adding products and for load the pages of the same app. You should solve this fast.

I do not know what is going on, but I will leave this a 1* until they fix the promotion.

So here what's happening, I get an email for a promotion for lifetime membership for more than 40% off (from $750 to $350) so I click on the promo and it brings me to the promo page with the price still as the original. I email them and they respond the next day they send me a reply and said the issue has been resolved and it should now reflect the promo price. I then click on the offer again and see and the price is now the promotion price of $350 so I click on getting started, once in the checkout screen, as I proceed to enter my information I than see that the price had revert back to the original price of $750. I don't know what kind of game they are playing but it feels like they are trying to trick some of us who are not paying attention. I have message them back with screen shots and I even have a video of what is going on, I will now wait to see if anything has been resolved.

This app can only be used for one Shopify store at the time! If you want to source dropshipping products for two different stores, you have to uninstall and delete the app from one store, before installing it for another store. Extreme limitation and out of the question for our us!

Products are on wish and Ali express. Yea there shipped in US but it's not worth the overpricing and cheapness of there products. Really annoyed

So I am a new user, however experienced. Suggestions...Orberlo seems much more advanced and I would follow their lead. 1) Allow users to change pricing with one input on the variant page for all listed products; 2) add a feature to end prices at .99; 3) allow imported products to be deleted from the import list 4) allow the product name to be read when editing (like Orberlo) rather than guessing where you are when editing. 5) why cant the pics be pre-populated in the varint page? These are all VERY time consuming manual edits that are pretty frustrating. Thank you.

The app itself is really great but when it came to shipment and time for a few technical questions to be answered i was left on read for three days. still haven't heard a response for such a simple question. I have clients waiting for their package but i cannot complete the order. I am also a top paying customer.

They are very difficult to get in touch with. Have emailed them on three separate occasions with questions over a week ago but have not yet received a reply. Has given up the idea of hearing from them and is now looking for other suppliers instead.

If Modalyst reconsider the product price + shipment rate so that I as a retailer could gain my reasonable margin, certainly I will be back to use it. However, in some area like jewelry I believe many of those products are not worth as priced and I believe the return may increase for those products.