Modalyst: Dropshipping

I have to give them just one star based on customer service. I definitely won't be using the app. I contacted Felix to get a list of products so I could see if they carried anything my store would need. I was answered with a PDF explaining how to import items, but no list of items. I replied that I needed the list of actual items. The response was literally "What do you mean, items?" At that point I was getting frustrated and I said, "You carry products for dropshipping, correct? I would need to see what actual items you carry." And once again Felix replied with the same PDFs. I told him this was outrageous, at which time he basically laughed at me, "Thanks for your postive input!" Just...no. I shudder to think what would happen if I used the app, needed customer service, and lost a customer of my own while Modalyst's employees played around, cracked up, and sent random PDFs to me. I won't gamble my store on this lack of professionalism.

The products we're directly from China. I ordered over 14 items from suppliers and most of the items have to be sent back due to quality. In addition I requested my $175 I paid refunded as I will not be using their dripshippijg products, I've yet to receive a reply. I didn't have the app for more than 10 days and made 1 order. I'm very disappointed with the quality and customer service at this point.

Quite expensive and almost impossible to test out in the first 14 days, since you can only add 5 products to your store. Living in Canada makes it difficult as the shipping is typically $10 per product. Great looking and functioning app, but would have wished I could have really tested it before dropping $35 only to realize it wouldn't work.

I just canceled this subscription after realizing that the whole sale price is ridiculous! Don’t waste your time or money!!

Very smooth, user friendly. Sifting through products was pretty easy after getting the hang of it. If you want an alternative drop shipping app give it a try, it has some cool features to try out !!!!!!!!!!!!!!!!!!!!!!!!!! I don't know what else to say I am new to this app lol hello hey how ya doing

I like the app just wish it did'nt run out out importing items before an upgrade. But in all a great and simple app to use

I really don't understand, if everyone can find products at shein? What is the difference to sell them? They are already selling same price even sometimes cheaper than item's cost price. Where is our wholesale buying prices? System is offering for the products to sell $35 which is already shein is selling from $10, it is not make sense. Please tell me if I'm wrong.

I just started using this app and cant even get going, I asked for support and got a response stating they would be back in 2 hours, well that was well over 4.5 hours. Horrible support system
Well I got a message from them and was hoping I would be writing an update that says they rectified the problem but its not. My review stands, I cant review the app properly because I never got to use it and they did not help, I got a message saying they were going to look into it and I said great, then hours later asked for an update and nothing, it shows that my message was seen as well. Still nothing. So I am deciding to go with the Spocket for my upgraded plan since I actually get to communicate and help if I need it. I hope they work on responses and getting back with people because I REALLY would have loved to have had some the products in my shop.

I just found this app on the Shopify App page and it seems like a great way to easily list items on your Shopify store and then Kit can promote them. I wish we were asked for our reviews after we had a chance to use them, rather than up front. I am hoping this app is useful.

DO NOT USE THIS APP!!! The All Over Print shirts cost $19.95 on the suppliers website, and I can't even put them in my store for that price. The same holds true for all of the ones that might be relevant to my niche. This is the biggest SCAM. I wish I had not paid the $150 earlier today just to turn around and realize I had been SCAMMMMMMED.