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Only just started using Monster upsell. The live chat service was extremely fast and helpful. I found it hard to believe that I was speaking to a real person because the response and help was so quick. I have a quick add to cart button on my page and it wasnt showing the monster cart slider when clicked from a collection page so the team are accessing my store to fix that.
I am extremely pleased with the level of service I have received. There were two specific issues – one related to font color and the other regarding how the cart functioned within my theme. The customer service team has been exceptional, promptly addressing and correcting these issues. Normally, I do not leave reviews; however, their outstanding support has compelled me to share my positive experience with others. It is important to acknowledge when a company exceeds expectations, and I hope they continue to maintain this high standard of service.
absolutely loving this customer service team
always so helpful and get the job done right away
HIGHLY RECOMMEND!
What a great service! Raneen helped me with alot of things that took close to an hour, even noticing some errors by herself! Cant recommend them enough!
The support is amazingly fast and efficient ! I had an issue and was able to fix it within minutes ! Really recommended app and support.
Response was extremely quick and the beauty behind Monster is the ability to create the upsell, cart, and checkout according to brand. The team completely built out our first campaign in minutes.
Great experience!
This app has been so helpful, and the customer service is excellent!
best customer support EVERRR, super fast and they will literally do anything for you and u just have to sit back and relax LOL
Excellent customer service
App has a Quick response time