Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
14 aprile 2024

Great App with an amazing customer support team. Thank you so much for helping me getting the best of this app and for free.

Wadi Sadi
Emirati Arabi Uniti
17 giorni di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 22 aprile 2024

Hi Wadi Sadi,

We're thrilled to hear that you're enjoying our app and that our customer support team has been able to assist you effectively! Providing excellent support is a top priority for us, and we're glad to have been able to help you get the most out of our app.

Your satisfaction is our reward, and we're committed to offering valuable features and support, all at no cost to you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch. Thanks for choosing us!

29 marzo 2024

This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!

EverWolf
Stati Uniti
10 giorni di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 31 marzo 2024

Hi EverWolf,

Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Anne from MooseDesk Support Team

From MooseDesk Team"

6 aprile 2024

Fast customer service. They do their best to resolve custom requests.

THE HOME STORE
Canada
27 giorni di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 22 aprile 2024

Hi THE HOME STORE,

Thank you so much for your feedback! We're delighted to hear that you've had a positive experience with our customer service team. Resolving custom requests efficiently is a top priority for us, and we're glad to know that we could meet your expectations. If you ever need further assistance or have any more custom requests, please don't hesitate to reach out. We're here to help!

28 marzo 2024

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys
Italia
Circa 2 mesi di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 31 marzo 2024

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

21 maggio 2024

I installed this app in my second store. The support team is amazing and responds quickly. The app works without problems and saves me a lot of time. One of the best apps in this category.

Ortoflex
Polonia
Circa 15 ore di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 22 maggio 2024

Hi Ortoflex,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

MooseDesk Team

19 marzo 2024

Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!

Securando B2B Shop
Germania
Circa 19 ore di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 31 marzo 2024

Hi Securando B2B Shop,

Thank you so much for your positive review! We're thrilled to hear that you found our tool easy to understand and powerful for managing FAQs and customer requests. Providing fast and friendly support is a top priority for us, and we're delighted that you had a great experience with our team.

Your endorsement means a lot to us, and we're honored to be considered a must-have app for every Shopify store. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

9 marzo 2024

Easy to use, excellent customer service, development engineers also helped us solve problems during non-service hours. Although we did not adopt this application as a solution in the end, it did provide a good experience overall.

貓菓子 MAO KUE TSI
Taiwan
Circa 24 ore di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 31 marzo 2024

Dear 貓菓子 MAO KUE TSI,

We're delighted to receive your 5-star review! Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. While we understand our app needs improvement to be your go-to solution, we're grateful for your positive experience overall. Your feedback is invaluable as we strive to improve.

Wishing you a fantastic day!

Jason from MooseDesk Support Team

7 marzo 2024

Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.

Goods Nova
Stati Uniti
Circa 10 ore di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 10 marzo 2024

Dear Goods Nova,

Thank you so much for taking the time to leave us such a fantastic 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our app and service.

MooseDesk will try as best as we can to be proudly your go-to customer service app. It's our pleasure to serve you. Please feel free to hit us up anytime. We are happy to assist you.

Once again, thank you so much!

MooseDesk Team :)

3 marzo 2024

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
Canada
20 giorni di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 10 marzo 2024

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

From MooseDesk Team

8 marzo 2024

We're very impressed with this application so far. It has been well developed and we've found it fairly easy to set up. Looking forward to the new development of features over the coming years. Thank you for the application.

WONDERCRAFT LTD
Regno Unito
Circa 4 ore di utilizzo dell’app
MOOSE INNOVATIONS INC. ha risposto 10 marzo 2024

Dear WONDERCRAFT LTD,

We're thrilled to receive your glowing 5-star review!

Thank you for recognizing our efforts in delivering top-notch customer support app. Your satisfaction is our priority, and we're delighted we could meet your expectations.

If there's anything specific you loved or any area we can improve, please let us know. Your feedback is invaluable.

We're grateful for your support and look forward to serving you again. Should you have any questions or need assistance, don't hesitate to reach out.

Thanks again for choosing MooseDesk,

MooseDesk Team