Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

レビュー (179)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年5月28日

I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.

BALAAN
韓国
アプリの使用期間:2ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年7月14日

Hi BALAAN,

Thank you so much for your generous review. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your kind words affirm that we're succeeding in our mission.

Thank you once again. If there's ever anything we can do to improve your experience, please feel free to reach out!

Sincerely,
Riley from MooseDesk Support Team

2024年8月12日

Great app!!

Poster Peak
スペイン
アプリの使用期間:約1ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Hi Poster Peak,

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback motivates us to keep improving and providing the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for choosing us and for being a valued customer.

Best regards,
Sam from MooseDesk Support Team

2024年10月4日

Good support on the app

Buddy's Watch Parts
ベルギー
アプリの使用期間:約1時間
MOOSE INNOVATIONS INC.が返信しました 2024年10月30日

Hi there

We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you.

Best,
Anne from MooseDesk Team.

2024年11月8日

very good support from mina

SlideForge
フランス
アプリの使用期間:25分
2024年11月3日

Very professional and supportive

Mac Friends Official
シンガポール
アプリの使用期間:約1時間
2024年10月31日

Nice and fast chat!

MuchSim
中華人民共和国香港特別行政区
アプリの使用期間:約1時間
2024年10月15日

sam good

Royal shark
インド
アプリの使用期間:約22時間
MOOSE INNOVATIONS INC.が返信しました 2024年10月30日

Hi Royal Shark,

Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit.

We appreciate your support,
Sam from MooseDesk

2024年5月13日

Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.

avis-demo
アメリカ合衆国
アプリの使用期間:3ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年5月22日

Hi Avis,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

2024年7月3日

you have really a great supporting team... impressive!!!

Easy Shopping Villa
インド
アプリの使用期間:約1ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年7月14日

Hi Easy Shopping Villa,

Thank you for sharing your positive review! I'm glad to hear that our support team was able to competently and responsively resolve any issues you faced.

Your feedback helps motivate us to continue providing excellent products and services. We appreciate you taking the time to share your thoughts and look forward to delivering an outstanding experience for you moving forward.

Anne from MooseDesk Support Team

2024年4月11日

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
アメリカ合衆国
アプリの使用期間:3ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年4月22日

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!