Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

レビュー (179)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年4月11日

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life
アメリカ合衆国
アプリの使用期間:3ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年4月22日

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

2024年10月29日

Quick reply and help

Capri Maffia
スペイン
アプリの使用期間:29分
MOOSE INNOVATIONS INC.が返信しました 2024年10月30日

Hi Capri Maffia,

We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us!

We truly value your support,
Sam from MooseDesk

2024年10月10日

Amazing service

Synergy-Hub
南アフリカ
アプリの使用期間:44分
2024年10月20日

outstanding service and great functionalities

Makerlab Electronics
フィリピン
アプリの使用期間:約2時間
MOOSE INNOVATIONS INC.が返信しました 2024年10月30日

Hi Makerlab Electronics ,

Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users.

If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Anne from MooseDesk Support Team

2024年8月22日

Amazing functionality and immediate support response, really impressed.

My Store
イギリス
アプリの使用期間:約2時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Mina from MooseDesk Team

2024年8月16日

SO far, so good. Very very helpful and responsive.

Sodd Ocks
イギリス
アプリの使用期間:約1時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Good day Sodd Ocks,

Thank you so much for such a lovely review! Mina will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email. We are excited to speak with you!

Best wishes,
Mina from MooseDesk Team

2024年10月2日

good service!

Goethite Haruka
中華人民共和国香港特別行政区
アプリの使用期間:41分
2024年11月17日

5/5 awesome

Frukostproffsen
スウェーデン
アプリの使用期間:29分
2024年7月10日

Great app, polite and effective support

AvantFact
ポーランド
アプリの使用期間:1日
MOOSE INNOVATIONS INC.が返信しました 2024年7月19日

Dear AvantFact,

Thank you so much for your wonderful 5-star review! Your kind words truly brighten our day. Rest assured that we will try our best to maintain your satisfaction

Looking forward to serving you again soon!

MooseDesk Team

2024年6月21日

Such a helpful team! Sam was unbelievably patient with my query. I couldn't recommend their customer service more.

Ark Colour Design - Retail
イギリス
アプリの使用期間:約21時間
MOOSE INNOVATIONS INC.が返信しました 2024年7月14日

Hi Ark Colour Design - Retail,

Thank you so much for your glowing 5-star review! I’m thrilled to hear that you had such a positive experience with our app.

If there’s anything specific you loved or any areas where we can improve, please let us know. Your feedback is invaluable to us.

We’re grateful for your support and look forward to serving you again. Should you have any questions or need assistance, feel free to reach out.

Thanks again for choosing MooseDesk!

Sam from MooseDesk Team