Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

レビュー (252)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年3月7日

Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.

Goods Nova
アメリカ合衆国
アプリの使用期間:約10時間
MOOSE INNOVATIONS INC.が返信しました 2024年3月10日

Dear Goods Nova,

Thank you so much for taking the time to leave us such a fantastic 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our app and service.

MooseDesk will try as best as we can to be proudly your go-to customer service app. It's our pleasure to serve you. Please feel free to hit us up anytime. We are happy to assist you.

Once again, thank you so much!

MooseDesk Team :)

2024年3月19日

Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!

Securando B2B Shop
ドイツ
アプリの使用期間:約19時間
MOOSE INNOVATIONS INC.が返信しました 2024年3月31日

Hi Securando B2B Shop,

Thank you so much for your positive review! We're thrilled to hear that you found our tool easy to understand and powerful for managing FAQs and customer requests. Providing fast and friendly support is a top priority for us, and we're delighted that you had a great experience with our team.

Your endorsement means a lot to us, and we're honored to be considered a must-have app for every Shopify store. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

2024年3月3日

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
カナダ
アプリの使用期間:20日
MOOSE INNOVATIONS INC.が返信しました 2024年3月10日

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

From MooseDesk Team

2024年9月23日

sehr gute widget und support mit sam sehr schnell und freundlich

irispixx.com
ドイツ
アプリの使用期間:13日
MOOSE INNOVATIONS INC.が返信しました 2024年9月29日

Hallo Irispixx,

Vielen Dank für Ihre fantastische 5-Sterne-Bewertung! Wir freuen uns sehr, dass unsere App Ihre Erwartungen erfüllt und Ihrem Unternehmen geholfen hat. Ihr Feedback ist für uns unglaublich wertvoll und motiviert unser Team, sich weiterhin zu verbessern. Wenn Sie jemals Unterstützung benötigen oder Vorschläge haben, zögern Sie nicht, uns zu kontaktieren. Wir sind immer für Sie da!

Mit freundlichen Grüßen,
Sam - MooseDesk Support-Team

2024年11月4日

Support vor allem Mina top, sehr schnell und einfach sehr individuell wie sie auf meine fragen eingegangen ist, top app, sehr schöne kann es sehr empfehlen.

VENUSO
ドイツ
アプリの使用期間:32分
2024年7月17日

Excellent app, Mina was the best and helped us fix some minor issues, but still, their reactivity, efficiency & empathy were much appreciated!! <3 If you need Helpdesk articles & live chat, you need MooseDesk , and I recommend it especially for their topnotch support that is always there to advise & help you even for customization! Love it so far & we will definetly keep it on our shop!

PRESSIE - Faux ongles 3D stylés
アメリカ合衆国
アプリの使用期間:33分
MOOSE INNOVATIONS INC.が返信しました 2024年8月1日

Maddie, hope you enjoy your wonderful day!

I'm thrilled to know that you are satisfied with my assistance! Your review makes our day anytime <3

Please get in touch with us by Live Chat if you have any questions.

We are delighted to be working with you.
Mina from MooseDesk Team

2024年8月3日

Une fois que vous avez compris l'application, elle est facile à utiliser.

Mais le plus important pour moi est le support de l'application, et il est excellent !

Un grand merci !

Omorfiá cosmetics
スイス
アプリの使用期間:約22時間
MOOSE INNOVATIONS INC.が返信しました 2024年8月19日

Hiii Ketsia

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez vécu une excellente expérience avec nous. Vos aimables paroles comptent beaucoup pour notre équipe. Nous avons hâte de vous servir à nouveau bientôt !

Anne from MooseDesk Team

2024年5月21日

I installed this app in my second store. The support team is amazing and responds quickly. The app works without problems and saves me a lot of time. One of the best apps in this category.

Ortoflex
ポーランド
アプリの使用期間:約15時間
MOOSE INNOVATIONS INC.が返信しました 2024年5月22日

Hi Ortoflex,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

MooseDesk Team

2024年8月7日

Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!

Brook
アメリカ合衆国
アプリの使用期間:約1時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Thank you very much!

We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D

If you require assistance, please contact us via Live Chat or email.

Have a wonderful day!
Mina from MooseDesk Team

2024年6月4日

So far everything is working really well, customer service is top notch, very fast, helpful and pretty much helped us with everything we needed!

QwertyKey
ルーマニア
アプリの使用期間:約5時間
MOOSE INNOVATIONS INC.が返信しました 2024年7月14日

Hi QwertyKey,

It's Jason here. Thank you so much for your wonderful review! We're thrilled to hear that everything is working well for you and that our customer service team was able to assist you quickly and effectively. Your satisfaction is our top priority, and we're always here to help with anything you need. We appreciate your support and look forward to continuing to serve you!

Jason from MooseDesk Support Team