MooseDesk FAQ & Helpdesk

MooseDesk FAQ & Helpdesk

Built for Shopify

レビュー (39)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年6月4日

Supporto ultra competente e disponibile a risolvere i problemi.
Attualmente sono contento di questa app gratuita!

3Digital | Droni e Stampanti 3D
イタリア
アプリの使用期間:約1ヶ月
2023年12月23日

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
アメリカ合衆国
アプリの使用期間:6日
MOOSE INNOVATIONS INC.が返信しました 2024年1月31日

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

2024年2月17日

Nice app. Tom is so supportive!

BuyHub express
イギリス
アプリの使用期間:23日
MOOSE INNOVATIONS INC.が返信しました 2024年2月23日

Hi there,

Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Thank you so much

MooseDesk Team

2024年1月26日

This app is easy to use and the service is great. recommend!

MOUGG eBikes
ドイツ
アプリの使用期間:16日
MOOSE INNOVATIONS INC.が返信しました 2024年2月1日

Hi buddy!

Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. While exploring MooseDesk, please do not hesitate to share any suggestions you might have to improve the app. We are all ears to the ideas from our users!

Besides that, feel free to reach out to us if you run into any difficulties. We are always here to help you out.

Take care!
MooseDesk Support Team

2023年11月16日

The maximum is five stars, but if I could give more I would definitely give it. They are simply fantastic, they serve with ease and speed, the APP is complete and works as it should. They have implemented a translation system that will be available to everyone who wants to use the system.

Congratulations guys!

Leve de Tudo
ブラジル
アプリの使用期間:3ヶ月
MOOSE INNOVATIONS INC.が返信しました 2023年11月27日

Hi Leve de Tudo,

We sincerely appreciate your generous review, and we want to express our gratitude for your kind words :). Please be assured that we remain committed to enhancing our services continuously, catering to the needs of valued MooseDesk users like you.

Should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here around the clock to assist you!

Wishing you a fantastic day ahead, and take care.

MooseDesk Team

2023年11月21日

This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.

Aethia Watch Company, LLC
アメリカ合衆国
アプリの使用期間:2日
MOOSE INNOVATIONS INC.が返信しました 2023年11月27日

Hi Aethia,

Thank you so much for your kind words. Your heartfelt comments mean a lot to us, and we are truly grateful for your presence as the cornerstone of MooseDesk.

We will keep on improving our services for you and MooseDesk users. In the meantime, should you have any inquiries or concerns, don't hesitate to reach out to us through the Live Chat window. We are here to assist you at all times!

Wishing you a fantastic day and take care.

MooseDesk Team

2024年6月11日

I have used several Support Ticket and Helpdesk Apps and even the ones that have high monthly or annual costs always disappoint. Moosedesk has been an amazing experience so far. I love the simplicity and ease of use, and it still has everything you need. I cannot speak highly enough about the high level of customer service. They respond so quickly and are prepared to go above and beyond to tweak the system specifically for your store. And there are many new features that are coming, so I am excited to be part of this journey.

CubCam
オーストラリア
アプリの使用期間:約1ヶ月
2024年5月20日

MAESTRON
インド
アプリの使用期間:約1時間
MOOSE INNOVATIONS INC.が返信しました 2024年5月22日

Hi MAESTRON,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

2024年5月16日

Pure Female
スウェーデン
アプリの使用期間:約1時間
MOOSE INNOVATIONS INC.が返信しました 2024年5月22日

Hi there,

Thank you so much for your 5-star review! You have motivated us to do better and better to serve such valued customer like you. If you have any suggestions or feedback to help us improve even further, please don't hesitate to share. Thanks again for your support!

MooseDesk Team