Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

レビュー (132)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年6月19日

Exceptional App and Outstanding Support!

I am extremely happy with MooseDesk FAQ & Helpdesk. The app itself is fantastic, offering all the features we need to manage our helpdesk and FAQs efficiently. It's user-friendly, reliable, and seamlessly integrates with our Shopify store.

What truly sets MooseDesk apart is their outstanding customer support. The team has been incredibly responsive and helpful, addressing all my customization requests promptly and effectively. They went above and beyond to ensure everything worked perfectly, even on mobile devices.

I’ve never experienced such a high level of support with any other app. The team's dedication and commitment to providing an excellent user experience are truly commendable.

If you’re looking for a top-notch helpdesk solution with exceptional support, look no further than MooseDesk FAQ & Helpdesk. Highly recommended!

Thank you, MooseDesk team, for your incredible app and stellar support!

199 Kart
インド
アプリの使用期間:15日
MOOSE INNOVATIONS INC.が返信しました 2024年7月14日

Hi 199 Kart,

Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying our app. Your support means a lot to us. If you ever have more feedback or suggestions, feel free to share. We appreciate your support!

Thank you for choosing us
MooseDesk Team

2024年10月16日

We highly recommend this app! Great customer support too!

ZAPNAP CASES
オーストラリア
アプリの使用期間:9日
2024年9月17日

Works flawless and fast. Good support and even wanna help me out of working hours.

Brouwersanitair.nl
オランダ
アプリの使用期間:約7時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月29日

Hi there,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email.

Best regards,
Mina from MooseDesk Team.

2024年9月18日

Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems

CVKETEL.NL
オランダ
アプリの使用期間:約18時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月29日

Hi CVKETEL.NL Team

It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort to further enhancing our application due to your enthusiasm.

If you want assistance, you can contact us by live chat or email at email. We are delighted to have the opportunity to help you!

All the best,
Mina from MooseDesk Team.

2024年9月15日

want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!

BeezSpeed
中国
アプリの使用期間:約2時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月29日

Hi Eric,

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team

2024年7月31日

Great app and service so far. Very responsive!!

Sweetly Dorm
アメリカ合衆国
アプリの使用期間:4ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Mia from MooseDesk Team

2024年7月31日

My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!

Everythings Outdoors
アメリカ合衆国
アプリの使用期間:3日
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Have a fantastic day,

We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team

2024年8月24日

Easy set up, and amazing customer support

Capra Running Co.
カナダ
アプリの使用期間:4日
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Hi Capra Running Co.,

Thank you so much for taking the time to leave us a fantastic 5-star review for us. Your kind words truly brightened our day. We're thrilled to hear you're enjoying our service. If you ever have more feedback or suggestions, feel free to share. We appreciate your support!

Best regards,
Anne from MooseDesk Team

2024年9月5日

Mina was incredible during the onboarding process. I am blown away this is a Free app! Looking forward to using the features with my customers.

Boat Line Drawings
アメリカ合衆国
アプリの使用期間:約1時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月29日

Hi there,

I and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email when you need us.

We will be there for you :D

Mina from MooseDesk Team

2024年9月23日

The app is free, and their customer agents go ahead of their way to help.
Such an amazing solution, and so much customisation options.
Five star

Sunaan
アメリカ合衆国
アプリの使用期間:約1時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月29日

Dear Sunaan,

Thank you so much for your generous review, which confirms that we're on the right track, which motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Riley from MooseDesk Team