Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

レビュー (178)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年7月31日

My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!

Everythings Outdoors
アメリカ合衆国
アプリの使用期間:3ヶ月
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Have a fantastic day,

We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us!
Best regards,
Mina from MooseDesk Team

2024年10月21日

Great customer support, looking forward to the subsequent upgrades!

inphic
中国
アプリの使用期間:11日
MOOSE INNOVATIONS INC.が返信しました 2024年10月30日

Hi Inphic,

Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit.

We’re grateful to have you in our community,
Sam from MooseDesk

2024年8月5日

Just getting started with the app, but it looks promising. I needed some help and they were fast to respond and solve an issue that I brought up. They seem very helpful and friendly. Recommend!

BulkSchoolSupplies.com
アメリカ合衆国
アプリの使用期間:3日
MOOSE INNOVATIONS INC.が返信しました 2024年9月1日

Greetings BulkSchoolSupplies!

Mina and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email when you need us.

We will be there for you :D

2024年9月20日

Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.

LAKDI | Buy Furniture Online | Interior Design Company
インド
アプリの使用期間:約2時間
MOOSE INNOVATIONS INC.が返信しました 2024年9月29日

Hi Manoj Kumar

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team

2024年10月16日

fantastic app! and the customer service is amazing!!! i had a couple of questions and anne helped me straight away!

THE FJORD HOUSE
ドイツ
アプリの使用期間:約18時間
MOOSE INNOVATIONS INC.が返信しました 2024年10月30日

Hi THE FJORD HOUSE Team,

This is Anne here. Thank you for this wonderful feedback! We're honored to have earned your trust and look forward to your next visit.

Thank you so much and wish you all the best with your journey.

Thank you so much,
Anne from MooseDesk Team

編集日:2024年10月30日

great customer service really friendly and all...Anne rocks !!!!!! Mina rocks too !!!

Oneforallshop
ギリシャ
アプリの使用期間:6日
2024年10月16日

We highly recommend this app! Great customer support too!

ZAPNAP CASES
オーストラリア
アプリの使用期間:9日
MOOSE INNOVATIONS INC.が返信しました 2024年10月30日

Hi ZAPNAP CASES,

We sincerely appreciate your 5-star review! Your continued support means the world to us - thank you for this wonderful review! We're honored to have earned your trust over time and appreciate you sharing your positive experience with others.

Thank you for being part of our journey and also let us be in yours
Sam from MooseDesk

2024年7月23日

Absolutely thrilled with my experience using Moose: Live Chat, FAQ Helpdesk! The support team is incredibly responsive and knowledgeable, always going above and beyond to ensure any issues or questions are resolved promptly. Their dedication to customer satisfaction is evident in every interaction, making the process of getting help seamless and stress-free. It's clear that the team is passionate about their work and truly values their users.

The app itself is highly customisable, allowing us to tailor it perfectly to fit our specific needs. From tweaking the chat interface to setting up detailed FAQs, every feature is designed with user convenience in mind. The intuitive design and powerful functionality have significantly improved our customer support operations. Moose: Live Chat, FAQ Helpdesk, coupled with its outstanding support team, has been a game-changer for our business. Highly recommended!

NOMICA
オーストラリア
アプリの使用期間:7日
MOOSE INNOVATIONS INC.が返信しました 2024年8月1日

Hi Oscar,

I have shared your reviews in to our colleagues as well. We thank you so much for spending your precious time to write for us such detailed review. It really makes our day.

Let's always support and yapping like what we are now haha.

Wish you everything good,
Anne and literally our whole MooseDesk Team

2024年8月5日

I had an excellent experience using this tool. The support provided by the team was outstanding and greatly appreciated. During testing in my development environment, I found that the tool's functionality worked flawlessly without necessitating any code changes, which significantly streamlined the implementation process.

Panoplylondon
イギリス
アプリの使用期間:1日
MOOSE INNOVATIONS INC.が返信しました 2024年8月19日

Hi Suresh Shankar

Thank you for taking the time to leave us a perfect 5-star review! We're honored to have earned your trust and loyalty. As a valued customer, your opinion means a lot to us. We'll continue working hard to provide you with the best possible experience. Looking forward to exceeding your expectations on your next visit!

Anne from MooseDesk Team

2024年7月24日

This software is absolutely great! The team was very helpful in answering inquiries and also allowed for some customization to cater it perfectly to my business. I would highly recommend this to everyone in need of a Help Desk solution.

Electric Parts Depot
カナダ
アプリの使用期間:7日
MOOSE INNOVATIONS INC.が返信しました 2024年8月1日

Hi Akii

We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Regards,
Mina from MooseDesk Support Team