Moose: Live Chat FAQ Whatsapp
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Avaliações (254)
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I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!
It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.
Dear Software and Gaming Team,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley
I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!
Dear Gifts For Family Online Team,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Maki from MooseDesk
Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app
Very helpful customer support. Easy to use. Would recommend!
Hi there!
Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Very good and easy to set up. it has enough feature, and has mobile phone to check. very helpful
Looks really promising so far! The interface is user-friendly, and the customer support from Thomas has been awesome, quick to respond and super helpful. Can’t wait to dive in and explore all the features!
Great app for easy chat support. They were quick to help me customize the chat button with a custom icon.
Hi there,
Your review truly made our team’s day! Providing excellent service is our top priority. We’ll be sure to share your kind words with them!
Thank you for your support and for being a valued customer. We look forward to serving you again soon.
Warm regards,
Anne from MooseDesk
I think everyone looking for a customer service solution should giveMoose a try. Anne from Moose was very helpful in answering myquestions and helping me customize the look of the app to fit my store.I really appreciate her efforts and patience.
Hi Remisia.de
Thank you for your thoughtful 5-star review. Knowing that you enjoyed our app motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations.
If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you!
With love and appreciation,
Anne from MooseDesk
So far so good! Moose's Live Chat Widget was really easy to setup and allowed my store to have a clean aesthetic to it. The live chat, ticket system, and order tracking functionality is top notch. The customer support has also been splendid as I needed help with some manual coding. I'll definitely be continuing to use Moose for a long time.