Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (115)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de abril de 2024

Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app

Ball Mason Australia
Austrália
19 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 22 de abril de 2024

Hi Ball Mason,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

27 de setembro de 2024

Great support

Modfashiontailor
Bangladeche
8 de março de 2024

We're very impressed with this application so far. It has been well developed and we've found it fairly easy to set up. Looking forward to the new development of features over the coming years. Thank you for the application.

WONDERCRAFT LTD
Reino Unido
3 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 10 de março de 2024

Dear WONDERCRAFT LTD,

We're thrilled to receive your glowing 5-star review!

Thank you for recognizing our efforts in delivering top-notch customer support app. Your satisfaction is our priority, and we're delighted we could meet your expectations.

If there's anything specific you loved or any area we can improve, please let us know. Your feedback is invaluable.

We're grateful for your support and look forward to serving you again. Should you have any questions or need assistance, don't hesitate to reach out.

Thanks again for choosing MooseDesk,

MooseDesk Team

29 de março de 2024

This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!

EverWolf
Estados Unidos
10 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de março de 2024

Hi EverWolf,

Thank you so much for your kind words. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Anne from MooseDesk Support Team

From MooseDesk Team"

10 de março de 2024

The team at MooseDesk are straight up awesome. The representative i spoke with Anne was above and beyond more then helpful. They are super friendly, attentive and willing to help with anything. I needed a function customized for my site and they had someone from the development team create it for me right away.

The app is amazing, the team is awesome and i highly recommend it to anyone needing a helpdesk system on their site and i look forward to working with them in the future!

We-Fixit
Estados Unidos
About 1 month usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de março de 2024

Hi Skyler,

I wanted to reach out and express my gratitude for taking the time to leave a review for our product and service as well. Your feedback is truly appreciated and we are thrilled to hear that you had a positive experience. The new features are going to be released soon, stay tuned for new updates Thank you for your support and for helping us improve our offerings

Best regards,
Anne from MooseDesk Support Team

9 de fevereiro de 2024

A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.

Navigatie Nederland
Países Baixos
6 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 15 de fevereiro de 2024

Hi Navigatie Nederland,

Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!

It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.

Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.

Sincerely,
MooseDesk Team

1 de fevereiro de 2024

Tenacious to resolve every problem so far. Works like a charm. Top app.

Inspired Tops
Estados Unidos
5 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 2 de fevereiro de 2024

Hi there,

Thank you so much for our kind words and your continued trust in MooseDesk. It truly makes our day.

Rest assured that we will keep on improving our services to make you feel even better when using our app.

In the meantime please don't hesitate to let us know if you need help with anything at any time. We're just a message away!

Have a wonderful day, and take care!

MooseDesk Support Team

3 de março de 2024

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
Canadá
20 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 10 de março de 2024

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

From MooseDesk Team

19 de dezembro de 2023

This is the best app, absolutely great. Setting up was very easy because i had to do nothing. Support did it all and with love and kindness. Every store needs this app or your store will miss out on a great thing. Jason was very helpful and deserves the credit for my store's addition !

Jervise
Estados Unidos
5 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de janeiro de 2024

Hi Jervise!

Thank you for your kind words towards MooseDesk and the support that Jason provided to you. We always keep in mind that accessibility is an important factor, especially for merchants with

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

17 de fevereiro de 2024

Nice app. Tom is so supportive!

BuyHub express
Reino Unido
23 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 23 de fevereiro de 2024

Hi there,

Thank you so much for your review. We're delighted to hear that you had a positive experience with our app. Your feedback means the world to us. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

Thank you so much

MooseDesk Team