Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (132)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
28 de março de 2024

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys
Itália
About 2 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de março de 2024

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

1 de setembro de 2024

绝对是我用过最好用的免费live chat插件,强烈推荐!

Luludom
Croácia
About 5 hours usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 29 de setembro de 2024

嗨,世豪杨,非常感谢您抽出时间为我们留下精彩的五星评价。您的善意言语确实让我们的一天变得明亮起来。我们很高兴听到您喜欢我们的服务。如果您有更多反馈或建议,请随时分享。

MooseDesk 的 Anne

23 de dezembro de 2023

Although App's feature for small use cases is a little bit limit, the customer support is perfect. App is really easy to use and the UI is good for non-tech agent. 5 star for every thing, hope to see more integration in future like amazon and facebook.

CVIherbs
Estados Unidos
6 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de janeiro de 2024

Good day, my friend!

We totally understand that MooseDesks still has room for improvements and we are committed to fulfill them. More importantly, your feedback would inspire and motivate us to continue the journey of developing MooseDesk.

Please also keep in mind that our support team is always ready to help you out whenever you need any assistance while using our app.

Best regards!
MooseDesk Support Team

9 de março de 2024

Easy to use, excellent customer service, development engineers also helped us solve problems during non-service hours. Although we did not adopt this application as a solution in the end, it did provide a good experience overall.

貓菓子 MAO KUE TSI
Taiwan
About 24 hours usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de março de 2024

Dear 貓菓子 MAO KUE TSI,

We're delighted to receive your 5-star review! Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. While we understand our app needs improvement to be your go-to solution, we're grateful for your positive experience overall. Your feedback is invaluable as we strive to improve.

Wishing you a fantastic day!

Jason from MooseDesk Support Team

19 de março de 2024

Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!

Securando B2B Shop
Alemanha
About 19 hours usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de março de 2024

Hi Securando B2B Shop,

Thank you so much for your positive review! We're thrilled to hear that you found our tool easy to understand and powerful for managing FAQs and customer requests. Providing fast and friendly support is a top priority for us, and we're delighted that you had a great experience with our team.

Your endorsement means a lot to us, and we're honored to be considered a must-have app for every Shopify store. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

4 de junho de 2024

Supporto ultra competente e disponibile a risolvere i problemi.
Attualmente sono contento di questa app gratuita!

3Digital | Droni e Stampanti 3D
Itália
About 1 month usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 14 de julho de 2024

Ciao 3Digital!

Grazie per aver condiviso la tua recensione positiva! Sono felice di sapere che il nostro team di supporto è stato in grado di risolvere in modo competente e reattivo tutti i problemi che hai riscontrato. La soddisfazione del cliente è la nostra massima priorità, quindi siamo lieti che l'app sia stata all'altezza delle tue aspettative e ti abbia reso soddisfatto delle sue prestazioni. Il tuo feedback ci aiuta a motivarci a continuare a fornire prodotti e servizi eccellenti.

Apprezziamo che tu abbia dedicato del tempo per condividere i tuoi pensieri e non vediamo l'ora di offrirti un'esperienza eccezionale per il futuro.

Jason de MooseDesk Support Team

7 de março de 2024

Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.

Goods Nova
Estados Unidos
About 10 hours usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 10 de março de 2024

Dear Goods Nova,

Thank you so much for taking the time to leave us such a fantastic 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our app and service.

MooseDesk will try as best as we can to be proudly your go-to customer service app. It's our pleasure to serve you. Please feel free to hit us up anytime. We are happy to assist you.

Once again, thank you so much!

MooseDesk Team :)

3 de março de 2024

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
Canadá
20 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 10 de março de 2024

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

From MooseDesk Team

1 de fevereiro de 2024

Tenacious to resolve every problem so far. Works like a charm. Top app.

Inspired Tops
Estados Unidos
5 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 2 de fevereiro de 2024

Hi there,

Thank you so much for our kind words and your continued trust in MooseDesk. It truly makes our day.

Rest assured that we will keep on improving our services to make you feel even better when using our app.

In the meantime please don't hesitate to let us know if you need help with anything at any time. We're just a message away!

Have a wonderful day, and take care!

MooseDesk Support Team

7 de fevereiro de 2024

This app is really easy to use and has a ton of features. The support has also been extremely helpful.

Runic Dice
Estados Unidos
8 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 15 de fevereiro de 2024

Hi there Runic Dice,

Thank you so much for your kind words. We are over the moon when reading this review. Your trust and satisfaction is what drives us forward.

We will try our best to make the app get better and better.

Thank you once again for choosing MooseDesk! We are honored to have you as a valued customer.

Sincerely,
MooseDesk Team