Moose: Live Chat FAQ Whatsapp

Moose: Live Chat FAQ Whatsapp

Avaliações (254)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
4 de dezembro de 2024

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.

Mazden
Estados Unidos
16 dias usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de dezembro de 2024

Wow! Your 5-star review brought big smiles to our faces. We’re thrilled to hear that you enjoyed Moose. Our team puts a lot of heart into making sure every detail is just right, and your kind words mean so much to us.

If there’s anything we can do for you in the future, please don’t hesitate to let us know. We’re here for you!

Anne from MooseDesk

27 de novembro de 2024

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support!

MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently.

What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users.

If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

My Store
Índia
21 dias usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de dezembro de 2024

Hi Gems Crowd,

Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!

Best regards,
Sam from MooseDesk

21 de fevereiro de 2025

Love this app! Its amazing app and a lot of functionalities. The support MIA from MooseDesk is very helpful to setup my need and quick to resolve my issue.

Pride N Joy Co
Singapura
4 dias usando a aplicação
6 de fevereiro de 2025

Iv'e been using the app for a day or so. It has cool features and their support team is great. Thomas helped me with an issue i was having, He was such a big help and very informative.

Carrington Beauty
Estados Unidos
Aproximadamente 19 horas usando a aplicação
15 de novembro de 2024

Moose: Live Chat WhatsApp, FAQ is super easy to use and works perfectly for my store. The WhatsApp integration is smooth, and the FAQ feature saves me so much time. Great support from the team too! Highly recommend it for any Shopify store!

DigitEpic
Iraque
4 meses usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de dezembro de 2024

Dear DigitEpic,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk Team

12 de janeiro de 2025

A big thanks to customer service Mia for helping me finding my email account.
App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.

ROBOTBUY
Hong Kong, RAE da China
3 dias usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 2 de fevereiro de 2025

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.

Wishing you all the best in the future!

Mia - MooseDesk Support Team

29 de novembro de 2024

Great support! Great App Design! Enthusiastic about these people.

wowcanvas.ro
Roménia
3 meses usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de dezembro de 2024

Hi dear,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Anne from MooseDesk Team

22 de dezembro de 2024

i'm already enjoying it, it was so easy to install and set up everything

Nordzon
Países Baixos
22 dias usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 31 de dezembro de 2024

Dear Nordzon team

We’re so grateful for your incredible 5-star review! It’s wonderful to hear that you love the app and our service. Hearing your positive feedback energizes our team and reminds us why we love what we do.

We can’t wait to continue serving you in the future. Should you ever need assistance, feel free to reach out—we’re always here to help!

Warm regards,
Anne from MooseDesk

12 de novembro de 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Frankton's
Reino Unido
7 dias usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de dezembro de 2024

Dear Frankton's,

Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
Riley from MooseDesk

11 de novembro de 2024

Short term review
I have just implimented MooseDesk

At first glance it appears to be feature rich and well customizable.

Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly

Coast Ropes and Rescue
Canadá
2 meses usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de dezembro de 2024

Hi Coast Ropes and Rescue

Thank you for trusting in using our app and giving a great feedback to us!

We’re so glad you had a great experience with us and are already looking forward to welcoming you back. Thank you for your kind words and support—it means so much to our team

Sincerely,
Thomas from MooseDesk Team