Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Avaliações (193)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
12 de novembro de 2024

I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.

Moparplus Antique Parts
Canadá
29 minutes usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de dezembro de 2024

Hi Moparplus Antique Parts

We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon!

Sincerely,
Anne from MooseDesk

12 de julho de 2024

Fantastic app, features and support!! We were using re:amaze but find it is a little outdated and expensive, Moose is awesome!

Wolf Tucker
Reino Unido
3 months usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 19 de julho de 2024

Hi Tucker,

We are incredibly grateful for your 5-star review! It’s wonderful to know that you enjoyed our service/product. Your support and satisfaction are what keep us motivated to deliver our best.

Thank you for choosing us and we hope to see you again!

Warm wishes,
MooseDesk Team

7 de agosto de 2024

So good app and best of all its free and mina is from the best service members I talked to

OSTechs
Arábia Saudita
25 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de setembro de 2024

Good day OSTechs!

We couldn't be happier to have met your expectations with our app and services, especially Mina! Our MooseDesk app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email.

Best wishes,
Mina from MooseDesk Team

5 de setembro de 2024

Mina was incredible during the onboarding process. I am blown away this is a Free app! Looking forward to using the features with my customers.

Boat Line Drawings
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 29 de setembro de 2024

Hi there,

I and our entire team thank you for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email when you need us.

We will be there for you :D

Mina from MooseDesk Team

17 de outubro de 2024

great app, great service, recommended

FashionistaDeal
Emirados Árabes Unidos
14 days usando a aplicação
26 de setembro de 2024

Intuitive and user friendly app with lots of customisation. Very good support

The Sunny Shed
Reino Unido
About 1 hour usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 29 de setembro de 2024

Hi Ross,

We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email if you have any questions.

Best to you,
Mina from MooseDesk Team

17 de julho de 2024

So far installed the app. Mina popped up and gave excellent customer service. I will evaluate further and super grateful for the Earlybird access.
I am looking forward to this integration

MedPat Solutions
Estados Unidos
16 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de agosto de 2024

Good day Mike,

You made our day with your trust in MooseDesk app and your awesome review! Mina would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat. We always appreciate you!

Best regards,
Mina from MooseDesk Team

24 de agosto de 2024

Easy set up, and amazing customer support

Capra Running Co.
Canadá
4 days usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de setembro de 2024

Hi Capra Running Co.,

Thank you so much for taking the time to leave us a fantastic 5-star review for us. Your kind words truly brightened our day. We're thrilled to hear you're enjoying our service. If you ever have more feedback or suggestions, feel free to share. We appreciate your support!

Best regards,
Anne from MooseDesk Team

28 de novembro de 2024

Muy buen plugin, ideal para los que necesiten dar asistencia en su compra

Santino Style
Chile
About 16 hours usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de dezembro de 2024

Hi Santino Style,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

Sincerely,
Thomas from MooseDesk

18 de julho de 2024

I have only just started using the Helpdesk so we've still a few things to setup, but so far it's been a perfect experience. The customer service is exceptional, really attentive and quick. You can tell that the app still needs some tweaking so we can customise certain things, but as an out of the box help centre, it's brilliant.

WeLoveLeds™
Reino Unido
About 22 hours usando a aplicação
Questão respondida por MOOSE INNOVATIONS INC. 1 de agosto de 2024

Hi WeLoveLeds™

Thank you for your amazing 5-star review! We’re so happy to know that you enjoyed our service/product. Your satisfaction is our greatest reward and encourages us to maintain high standards.

Thanks for being a wonderful customer! We are happy to help you anytime

Anne from MooseDesk Team