Moose: Live Chat WhatsApp, FAQ

Moose: Live Chat WhatsApp, FAQ

Cena
Cena: zdarma
Důležité informace
Funguje s nejnovějšími motivy
Hodnocení
5,0 (118)

Omnichannel support hub: Whatsapp button, Live chat, Helpdesk and customizable FAQ templates

MooseDesk: Your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk via both desktop and mobile. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly. Support customers anytime, anywhere with our mobile-friendly version. Set up in 5 minutes. Faster and easier customer support with MooseDesk!

MooseDesk: Your all-in-one customer support hub. Chat with shoppers in real-time via WhatsApp button, Live chat, Email, Helpdesk via both desktop and mobile. Empower customers with self-service features like FAQ pages, widget FAQ and advanced Order Tracking - reducing your workload while providing faster support. Customize widget effortlessly. Support customers anytime, anywhere with our mobile-friendly version. Set up in 5 minutes. Faster and easier customer support with MooseDesk! více
  • Omnichannel: Whatsapp button, Live chat, Facebook, Messenger, Helpdesk
  • WhatsApp button: Direct to WhatsApp mobile app or desktop, customizable icons
  • Mobile-friendly version: Manage all tickets and live chats on your mobile phone
  • FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
  • Self-service: FAQ in widget, Order tracking with order status map & timeline
Důležité informace
Funguje s nejnovějšími motivy

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

WhatsApp, Email, Live Chat, Tracking More

Nástroje pro úpravy

Editor formátu RTF, Vlastní URL

Možnosti zobrazení

Vlastní šablony, Stránka produktu, Stránka nejčastějších dotazů, Zpětná vazba zákazníků

Posílání zpráv v reálném čase

Živý chat, E-mailový chat, Nahrávání souborů, Push notifikace, Analytika agentů, Užitečné informace o zákaznících

Automatizované odpovědi

Nejčastější dotazy, Pozdravy, Odeslání přepisu

Přizpůsobení

Barva a písmo, Emoji a nálepky, Okno chatu, Otevírací doba, Uvítací zprávy, Tlačítka chatu, Označování štítky, Přiřazení chatu, Avatar agenta

Recenze (118)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 100 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
5. srpen 2024

So I originally came to this app looking for a good shopify inbox alternative.
At the time they didnt have livechat, but now they do!!
So it is literally perfect, the interface is user friendly and makes managing tickets so much easier.
Perfect app and they are always improving!! They also have such a friendly support team

HTNetwork
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář MOOSE INNOVATIONS INC. odpověděl 19. srpen 2024

Hi Wendy,

We're incredibly grateful for your wonderful 5-star review. It's customers like you who make our work truly rewarding. We're always striving to improve, so if you have any suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again, and we look forward to your next visit!

Anne from MooseDesk Team

13. srpen 2024

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

RustStop
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář MOOSE INNOVATIONS INC. odpověděl 1. září 2024

Hi Terry,

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk.

Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission.

Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

Sincerely,
MooseDesk Team

22. září 2024

I love MooseDesk.
This application is very rich in terms of functionality, efficiency and ease of use.
As for support, I have only one thing to say: top-notch.
And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever.
Thank you MooseDesk.
Highly recommended.

XADO France
Francie
Doba používání aplikace: 29 dny
Vývojář MOOSE INNOVATIONS INC. odpověděl 29. září 2024

Hi there,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our products and services for valued customers like you.

Have a wonderful day, and take care!

Mia from MooseDesk Team

4. září 2024

The app is great and cost-effective, with excellent customer service that is kind, patient, and truly listens to users—I really appreciate that! I received immediate support, which was fantastic. After installing the app a few days ago, I'm still learning, but I love the clean, simple, and intuitive dashboard that makes navigation easy and straightforward.

Paraenzi
Indie
Doba používání aplikace: 12 dny
Vývojář MOOSE INNOVATIONS INC. odpověděl 29. září 2024

Hi Paraenzi Team,

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Mina from MooseDesk Team

29. červenec 2024

I had a couple of questions and Mia was able to answer them and provide assistance quickly. The app is everything I have been looking for to simplify customer chats, frequently asked questions, claims, etc. It is fast, customizable and the support is 100% invested in quickly getting you help when you need it. I have searched for the perfect app for the right price for about two years now and wish I had found Moose quicker.

Kentucky Country Home, LLC
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář MOOSE INNOVATIONS INC. odpověděl 1. srpen 2024

Hi Owen, it's Mia here

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Have a wonderful day, and take care!

Mia from MooseDesk

Podpora

Partner MOOSE INNOVATIONS INC. může zodpovědět všechny otázky k aplikaci Moose: Live Chat WhatsApp, FAQ.

Vývojář

MOOSE INNOVATIONS INC.

333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Uvedena

22. srpen 2023

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