Moose: Live Chat FAQ Whatsapp
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
-
Gratuit
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 5,0 (252)
- Développeur
- MOOSE INNOVATIONS INC.
Galerie d’images vedette
Omnichannel support hub: Live chat, Whatsapp, SNS, FAQ & multi-language widget. Mobile-ready
Your all-in-one customer support hub. Provide instant response via live chat, email and social media channels: WhatsApp, Facebook, Instagram, etc. Support in any language with AI-powered widget translation. Enhance self-service with FAQ pages, FAQ in widget, Order Tracking. Create message shortcuts to reduce your workload while satisfying customers. No more sitting at a desk all day. Chat with customers anywhere, anytime with our mobile app. Try effortless customer support with MooseDesk!
- Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app
- Redirect button: Facebook, WhatsApp, Messenger, Instagram, Calendly, Phone, etc.
- WhatsApp button: Customize WhatsApp icons and prefill WhatsApp message
- Multilingual self-service: Track order & search FAQ with AI-powered translation
- FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ. 1-click set-up
Contient du texte non traduit
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Live Chat
- Livechat
Catégories
Messagerie en temps réel
Réponses automatisées
Outils d’édition
Options d’affichage
Avis (252)
I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!
It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come.
Dear Software and Gaming Team,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley
I've been using the Moose app for about a month now, and I'm very pleased with its functionality.
The customer support is exceptional!
I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!
Dear Gifts For Family Online Team,
Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help!
Best regards,
Maki from MooseDesk
Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app
Very helpful customer support. Easy to use. Would recommend!
Hi there!
Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Assistance
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Développeur
Lancement
22 août 2023
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