MooseDesk FAQ & Helpdesk

Name: MooseDesk FAQ & Helpdesk
Brand: MOOSE INNOVATIONS INC.
Rating: 5.0 (34 reviews)

Built for Shopify

Fiyat: Ücretsiz

Puan (5,0)

Değerlendirmeler

Geliştirici

MOOSE INNOVATIONS INC.

Demo mağazayı görüntüle

MooseDesk faq customize with color selection and media card

MooseDesk customer order value order status

MooseDesk analytics with report and chard

Öne çıkanlar

Built for Shopify

Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar

İşletmeniz için tasarlandı

Doğrudan Shopify yöneticisinde kullanım
En yeni temalarla çalışır

Bu uygulama hakkında

Yayınlanma

22 Ağustos 2023

Diller

İngilizce

Bu uygulama şu dile çevrilmedi:Türkçe

Kategoriler

Destek bileti yönetimi , SSS

Easy build FAQ, Help center in 5 minutes. Manage tickets and customers in one helpdesk workspace.

Exclusively built for Shopify merchants. Easily build FAQ page, Knowledge Base, Help Center and support customer tickets faster with MooseDesk Set up FAQ page in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk Reach out to us for more custom features — all at your fingertips!

FAQ/Help center Page: write and categorize articles, customize FAQ page easily
Customized help widget: receive ticket efficiently
Efficient helpdesk: Schedule send, ticket tag, customer note, and more
Insightful reports: Team performance, Real-time ticket performance, and more
24/7 support availability: Round-the-clock service even in different time zones

34 değerlendirme

Toplam puan

Puan düzeyi başına sayılar

Puanların %100 oranındaki bölümü, 5 yıldıza sahip
34
Puanların %0 oranındaki bölümü, 4 yıldıza sahip
Puanların %0 oranındaki bölümü, 3 yıldıza sahip
Puanların %0 oranındaki bölümü, 2 yıldıza sahip
Puanların %0 oranındaki bölümü, 1 yıldıza sahip

13 Mayıs 2024

Their support team is lightning-fast and incredibly helpful. The app itself is packed with features that some paid apps dont even touch (or offer for free). MooseDesk is my go-to for top-notch support services. If you're running a store, this app is a must-have.

avis-demo

Amerika Birleşik Devletleri

Uygulamayı kullanma süresi:3 ay

MOOSE INNOVATIONS INC. yanıt 22 Mayıs 2024

Hi Avis,

We greatly appreciate your 5-star review! It's wonderful to hear that MooseDesk is meeting your needs and expectations. Our goal is to provide the best possible service, and your positive feedback motivates us to keep improving. If you ever have any questions or additional feedback, we're here to help. Thank you for choosing MooseDesk!

MooseDesk Team

28 Mayıs 2024

I considered various apps for global customer service, and MooseDesk stood out with its exceptional customer support. Even with demanding requirements, they were incredibly responsive and implemented features quickly. This team has the best service mindset in the universe and the excellence to deliver results. If you want to partner with such a team, I highly recommend using MooseDesk.

BALAAN

Güney Kore

Uygulamayı kullanma süresi:2 ay

11 Nisan 2024

Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT.

While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out.

Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.

Prep4Life

Amerika Birleşik Devletleri

Uygulamayı kullanma süresi:3 ay

MOOSE INNOVATIONS INC. yanıt 22 Nisan 2024

Hi Prep4Life

Thank you so much for your kind words! We're thrilled to hear that you're finding MooseDesk beneficial for your Shopify store. We understand the importance of simplicity and efficiency, especially when it comes to customer support tools.

We're committed to providing top-notch support and continuously improving our app to meet the needs of our users. Your feedback is invaluable to us as we strive to enhance Moosedesk further.

We're excited about the upcoming features too and can't wait to roll them out for you. Thanks for trusting Moosedesk to help you stay connected with your customers and ensure their satisfaction. If you ever need assistance or have suggestions, feel free to reach out – we're here to help!

5 Nisan 2024

Amazing app!! and WOW the customer support is out standing love it! there so helpful and prompt. Highly trusted platform for my business and delivering to my customers. Thank you MooseDesk you always deliver. - Side note Jason is amazing keep him.

SWISH NATION

Avustralya

Uygulamayı kullanma süresi:Yaklaşık 1 ay

MOOSE INNOVATIONS INC. yanıt 22 Nisan 2024

Hi SWISH NATION,

Thank you so so so much for your glowing review!

We're thrilled to hear that you're enjoying our app and that our customer support team has exceeded your expectations. Providing excellent service and support is always our top priority, so it's incredibly rewarding to hear such positive feedback. We're honored to be your trusted platform for your business needs and look forward to continuing to serve you and your customers. Thank you for choosing MooseDesk!

28 Mart 2024

Excellent service, and assistance always available.
Very easy to apply.
Vote 10

American Boys

İtalya

Uygulamayı kullanma süresi:Yaklaşık 2 ay

MOOSE INNOVATIONS INC. yanıt 31 Mart 2024

Hi American Boys,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

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