Recenze (527)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
2. březen 2021

App does what it promises and the support team is very helpful. Helped us set it up and is always there for everything we need.

SHOKO
Řecko
Doba používání aplikace: Více než 2 roky
Vývojář PluginHive odpověděl 4. březen 2021

Thank you so much for the review. We really appreciate you taking the time out to share your experience with us. This keeps our team motivated.

2. listopad 2021

So, this is going to be a long review, if you're just deciding if its worth it just read this: I've saved hundreds of dollars just because with this app I'm able to use the rates Canada Post gives to small businesses (which are way way better than what Shopify offers) Don't get fooled, Shopify's "discounted rates" are a ripoff (at least for Canada Post which is what I've used) So, buy this app, it will pay for itself even if you only send two packages per month! I bought this app because I fell in love with the Canada Post app these developers created for woocommerce. Without second thoughts I bought it.
I should say that their Shopify app is not as perfect as the one for woocommerce, with the other app I never had issues.
With this app it has so many things that needed to be adjusted.... like the labels printing in multiple pages, wrong rates displayed in the app, or multiple packages generated for a single order, I feel that I had to contact the support team so many times!!!
That been said, the support team is great, they're willing to help you out and won't give up until you're satisfied, they've helped me through email, chat, and even zoom call!
I'm just starting out and hope that now that I already went through all these issues I don't have to bother them again, but even if I have too, I know they'll be great. So if you're looking for an app that will save you hundreds of dollars, with awesome support, this is the one!!!!

Snowglobe Jewelry
Kanada
Doba používání aplikace: Více než 2 roky
Vývojář PluginHive odpověděl 1. prosinec 2021

Thanks a lot for taking time and living us a wonderful review. We are glad to know that our app is saving you hundreds of dollars and our support team could help you resolve issues you faced.

25. únor 2022

I needed this app for automating the process of UPS Shipping labels. I installed a few apps to do this, just to find that they didn't support UPS or didn't work as stated. After installing this app Jon phoned me and guided me through the setup! I encountered a small issue with registering my UPS account and Jon worked on this in the background while I waited, sorted the issue and called me back. He then guided me through using the app and setting up all the packing parameters. I couldn't ask for a better service and I'm not sure one actually exists. We are building another store and will use this app again! Thanks Jon.

High Performance Polymer LTD
Spojené království
Doba používání aplikace: Více než 2 roky
15. listopad 2019

I am using this app within Shopify platform to help me split my orders by creating a maximum weight rule to insure a single box does not exceed a certain weight. Creating this rule has allowed me to ship multiple boxes within a single shipment, while using my UPS negotiated rates to better serve my customers. Before I discovered this app, I was unable to avoid passing on to my customers the overweight charges imposed by UPS on packages exceeding 70 lbs. This caused shipping rates to be very high and turned away many potential customers. Multicarrier app is very reasonably priced and their support team will diligently work with you to provide you what you are looking for. If there is an issue, they will resolve it ASAP. They are friendly, knowledgeable and very thorough. If you think this app will work for your shipping needs, don't hesitate. They offer a free 14 day trial period and the install and set up is very easy. Enjoy!

Towel Emporium
Spojené státy
Doba používání aplikace: Asi 2 roky
16. červen 2021

I have worked with this company since last year when Hong Kong Post Office had the idea to integrate their postal rates within the Shopify platform but the development stalled due to Covid-19. The Multi Carrier team took the initiative to contact me to complete the HKPO integration. There were teething problems but the team persevered to resolve the issues and l am happy to report the App is now fully operational. Many thanks to Veena and her colleagues for successfully incorporating the HKPO shipping rates within the Multi Carrier courier selection as l can now offer international shipping rates out of Hong Kong on my Shopify platform. Great team, fast response time and very professional.

Sophia Essentials
Hongkong – ZAO Číny
Doba používání aplikace: Asi 2 roky
Vývojář PluginHive odpověděl 29. červen 2021

Thanks for taking out the time to leave this review. It is great to know that Hong Kong Post is working seamlessly and you are able to offer international shipping rates out of Hong Kong. Wish you all the best with your business.

Datum úprav: 5. prosinec 2023

I loved the ability to customize my box sizes and weights for all our products - this allowed my customers to get custom shipping rates based on their order volume at checkout. Without that feature, we couldn’t use e-commerce. Also really appreciated the customer service. A representative helped me when I signed up for a trial and walked me through my entire set up. And when I’ve had a problem, the service team dives in quickly to help me solve it.

Added note: since using this app for quite a while, I stand by my 5 stars. Excellent service every time.

Double P Farm
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář PluginHive odpověděl 1. prosinec 2021

We are so glad that you are happy with our app and the support. Thank you so much for sharing your experience and appreciating our support team!

4. červen 2021

Helpful customer service, similar to shopify customer service. The app integrates with your shipping carrier account, and negotiated rates are also displayed. This app is essential for those who want to use real time calculated shipping rates on shopify. Contact shopify and enable carrier calculated shipping for free if you pay annually, or 20$/month. Then download Multi Carrier shipping app in shopify and configure the app.

Fruit People
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář PluginHive odpověděl 10. červen 2021

Thank you for the review. We are happy to know that our app is satisfying your shipping needs and we are always there to help you with the app.

11. červen 2022

Service is incredible. Needed help, so put in a query on the help popup and had someone call right away and help me with shared screen. App looks to have everything I was missing, and remove all the annoyances I had with Shippo

LoamLab Components
Kanada
Doba používání aplikace: Téměř 2 roky
10. únor 2023

Shashi has been super helpful both times I have needed customer support. He walked thru my exact problem and fixed the configuration. So much nicer than a bot sending you a link to FAQs. Thanks for the great support.

Halumin
Spojené státy
Doba používání aplikace: Téměř 2 roky
31. prosinec 2020

Excellent app and fast support. all you need for order fullfillment & label generation. Had an issue recently and it was attended to and fixed within the hour.

FoneHub.ae
Spojené arabské emiráty
Doba používání aplikace: Téměř 2 roky
Vývojář PluginHive odpověděl 31. prosinec 2020

Thank you so much for the review and your appreciation for our support team! This really made our day!