Recenze (490)
Zpřesnit
-
Podle hodnocení
I am very appreciated for the customer service, they respond quickly and always help to solve the problems, the app can bind my DHL account and calculate the correct shipping cost, and it is useful, for now, I have a suggestion to your app, when I release a new product, I have to open this app and import the products in the app so that the shipping cost of this new product can be calculated in the checkout page, I hope it can be imported automatically, then I don't have to import the new products every time. anyway, thanks for your team a lot!
Thank you for taking the time out to leave a great review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.
We liked the app at first, but then it started acting buggy. Their support attempted to help, but they couldn't sort it out quickly enough to solve the problem. Our customers were being charged the wrong shipping rate. Not good! So we had to dump the app and move on. The app was rendering a "flat rate $10 fee" without showing the correctly setup UPS or USPS rates. We have NEVER set up a $10 flat rate fee / so I have no idea where this app was getting that from. However, their support team did get back to us, and they genuinely wanted to make things right - so I will leave this a 4-star rating. Yet, at the end of the day we did go with a different shipping rate tool for our store.
i had troubles configuring it but the support center help me instantly. Excellent service. ok ok ok
Funciona muy bien y el soporte es excepcional, responden rapidamente a todas las consultas y te ayudan remotamente.
Thanks for all your hard work. Great customer service. Appreciate the quick attention and to hop on the call right away.
Excellent Customer Support. Excellent App. Now I am getting a hang of it, I can see the app is performing to our needs. Kudos to the dev team.
Great job for the customer support when we needed help! Thank you so much for taking time on our issue!
Thank you so much for the review. It was our pleasure to help you streamline your shipping process.
Iam super impressed by the customer service. They help me all the way to set up apps and make some test orders with full instruction via zoom. App works amazing, the best option for PostNord.
I have no issues and I feel super safe, when I can reach customer service so quick and they will help me to solve any problem. Thank you!
Recommended strongly!
Support is very good, booked a call with them on the day and got my set up all sorted. Very good service.
I give this app a thumbs up as it takes care of the most important part of my business shipping. It links varies shippers & makes life easy. The setting up part is tricky but the support team was able to take care of my issues and are pretty fast & resolved my issues. I definitely recommend this app
Anyday.
We’re glad the app is able to take care of your business shipping and makes your life easy. Thank you for recommending the app and appreciating our team.