Recenze (490)
Zpřesnit
-
Podle hodnocení
Great customer support. Sibi was very responsive and helped me integrate the app seamlessly with Shopify in a quick and efficient manner.
I had been struggling with the flat rate shipping automation, but I got really fast support from Shashi to fix the issue. So far my experience has been really good.
Thanks!
Thanks for your positive review! We're happy to hear that our app has helped you automate shipping with Flat rates. We're always here to help if you have any questions.
Thanks for choosing us, and we look forward to serving you in the future!
Regards,
PH Multi Carrier Shipping Label App Team
Customer service is great, very helpful! App is perfect for shipping integration. Easy to use with good customization. Allows customers to select shipping methods and offers pricing calculations via your vendor.
Glad to know that the app is helpful in allowing customers to choose shipping methods and is meeting all of your requirements. Thank you for your feedback.
The best support ever! Anees was thoroughly enjoyable and knowledgeable. She made our setup easy and really fun! I've revised my review because since the initial setup I have experienced nothing but problems with the integration with Canada Post and inconsistent app functions. The box packaging was not accurate. The box size chosen by the app would have me trying to pack 4 items that measured 11"x3.5"x3.5" each into a box 18"x6"x6". One set of labels would generate packing slips and the next one wouldn't... also, Canada Post would not accept over half of the labels generated from the app. This past month was our busy time of year and these issues created 3 times the amount of work for me with regards to packaging and shipping.
Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.
Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.
Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.
Great and timely customer service
This app has been a life saver for setting up certain shipping features I want for my store. However customer support could use some improvements. Specifically I've had troubles with Prathyusha not being very helpful and being vague with answering my questions- for separate occasions. This most recent issue I faced, someone else in customer support (Sibi) ends up taking over for Prathyusha and solving the issue for me instead. I've had enough with Prathysha that from now on if I need to contact customer support, I will specifically ask to not be given her.
I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.
Great app. Wonderful customer support. Anindo was very helpful. It's easy to install, customize, and use.
The app is useful for processing bulk shipping labels and we received helpful customer service right away!