PH MultiCarrier Shipping Label

When it works, it works okay, but I am contacting help nearly every day to address issues with their system.

The whole point of paying for an app is to make my shipping faster, and this is not doing it.

Très très limitante. On ne peut pas modifier une étiquette une fois créer (après qu'elle soit marquée comme 'traitée''. Alors si un client m'écrit après que son étiquette soit créer pour modifier son adresse, je ne peux même pas canceller l'étiquette. Le système ne met pas les commandes comme traitées automatiquement, on doit faire une étape supplémentaires pour le faire. Les commandes ...

Its ok, but no IOSS support for Sendle shipments.

I wish I had better things to say about this app, because the people behind it are really nice. However, I used it for about a year and it was very difficult.
UI is complex and unintuitive. Only when we did high volume at Christmas could we remember the many tweaks and corrections that need to be added to many of the shipments. There is no documentation, and customer support is on a call-back ...

We have been using this app now for several days without any success. We are based in Scandinavia. Rates are not showing correct. Dual or confusing answers from support sometimes regarding setup and configuration. Tried for hours to connect a Thermal Printer without success thru this app. I like the idea for the app to arrange and handle freight labels thru one point but it has not worked out so ...

Bad experience with this app. Was unable to connect our UPS account after more than 20 attempts. App kept giving various different error messages that were not at all clear in terms of what the issue was. We have not had any problems connecting our UPS account to Shopify, ShipStation or our ERP system. I had a Zoom call with their customer support representative, who was friendly and helpful, but ...

I am sure this app is great if it works, but support were unable to get it working for me and didn't seem to interested in working with me to resolve the issue.