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Always quick and thorough customer support with an unbeatable value for the money. The app does exactly what it says it will and even has all of the carrier services that we use in Scandinavia. Postnord, DHL, etc. Labels are generated automatically based off of customer order details and is very easy to set up with the help of customer service agents.
It can be a bit overwhelming at first if you try to set it up by yourself, but booking an appointment is really easy and fast so it is not a problem.
The only solution to be using for shipping labels and rates.
For context, I previously had a eCommerce store running on WooCommerce that I was migrating to Shopify, however, I was unsure how to setup shipping with weight & dimensions for DHL Express as I knew if I calculated my shipping costs purely based on weight I would likely make a loss on a significant number of orders.
However, after doing some research I came across the PH MultiCarrier Shipping Label app which has been a lifesaver as I am now able to add the weight/dimensions for my products. The UI and settings were very similar to the plugin on WooCommerce that I was using which made setup easy and straightforward. Furthermore, the onboarding/setup team and the support technicians are very helpful and quick to respond.
Thank you for your review! We’re glad to have helped you in integrating your UPS and DHL Express accounts and setting up weight and dimension based shipping for your UK-based cooling solutions store.
If you need any further assistance, please feel free to reach out anytime.
Called and left a voicemail, was having issues with rates showing up at checkout. I was not expecting a call so close to the weekend but they reached out very quickly and helped problem solve my issues. Sibi was very helpful.
Thank you for your review! We’re glad we could assist in getting live UPS rates at checkout set up for your store selling seeds based in the US. It’s great to know you’re all set to manage your domestic shipping smoothly.
If you need any further assistance, we’re always here to help!
We recently started using their service. Lots of inquiries as this is something new to our operations. They helped me with tons of my inquiries. Touseef is a gem. He knows their system inside out and helped me setup the outcome that I am looking for.
Highly recommend their service.
We’ve been using this app with UPS Ground Saver and it’s helped us save a lot on shipping costs without compromising on reliability. It automatically picks the cheapest shipping option and keeps customers updated with live tracking, all in one place.
Customer service is outstanding! Touseef has been incredibly helpful: fast, responsive, and always makes sure everything is handled right away and the way we need it. Great support like this is hard to find.
Highly recommend this app if you're looking to streamline shipping, save money, and work with top carriers.
Incredibly happy with this app. This has really made the shipping process seamless for us. We use a two carrier service and love having everything under one dashboard. More importantly, it is really the customer service that is amazing. Between the video calls and email questions, I feel everything is answered incredibly fast and always so detailed. I highly recommend.
Thank you for sharing your review! We’re glad we could help you integrate your Australia Post MyPost Business and DHL Express accounts, and set up Parcel Post and DHL Express Worldwide services for your domestic and international shipping needs at your Paddles and Apparel store in Australia.
We sincerely truly your recommendation, and if you have any questions, we’re always here to help!
Does what we want calculates live rates with TNT Australia/Fedex. Uptime has been solid and Support has been pretty good. Would recommend it for smaller business over the premium alternatives.
My only issue is it doesnt support Global Express in Australia. Which locks us into TNT Australia based on the size of item we ship. So we are looking for alternatives.
This app has been a great help in automating our shipping process, saving us a lot of time that we can now use in other areas of the business. It’s easy to work with, very reliable, and their customer support is excellent.
We had a very smooth onboarding experience. Special thanks to Sibi, who patiently explained all features and walked us through the order processing workflow. Excellent support and very responsive team. Highly recommended!
One of the best app for shipping requirements. Also their customer support is excellent. They resolve the issues within no time. Lightning fast response. I am really happy.