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a bit of a clunky UI and takes a while to get hang of, but does the job right and that is enough for me. customer support is responsive and helpful
Thank you for taking out the time to leave us a review. We’re glad our support team could help. Please do share any feedback you may have on the app UI with our support team.
I had been struggling with the flat rate shipping automation, but I got really fast support from Shashi to fix the issue. So far my experience has been really good.
Thanks!
Thanks for your positive review! We're happy to hear that our app has helped you automate shipping with Flat rates. We're always here to help if you have any questions.
Thanks for choosing us, and we look forward to serving you in the future!
Regards,
PH Multi Carrier Shipping Label App Team
Customer service is great, very helpful! App is perfect for shipping integration. Easy to use with good customization. Allows customers to select shipping methods and offers pricing calculations via your vendor.
Glad to know that the app is helpful in allowing customers to choose shipping methods and is meeting all of your requirements. Thank you for your feedback.
Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.
Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.
I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.
Great app. Wonderful customer support. Anindo was very helpful. It's easy to install, customize, and use.
The app is useful for processing bulk shipping labels and we received helpful customer service right away!
I just started the process with PH for my carrier automation. Sashi Kumar from PH was helping me to set my carrier and rules for the store. He was very nice and calm and attended me several times to solve my problems. I would love to continue the journey with PH. I would say the best support team they have.
When the app works well it's simple and easy to use. However, it constantly has issues with displaying rates at checkout. It will randomly stop working and support takes forever to address the issue. This results in a ton of lost revenue for the period it isn't displayed. *UPDATED REVIEW*
I'm changing this review to 1 star as they still have not fixed the same issues that plague this application. I've been contacted by a member of the team and was told the issues I'm experiencing have been fixed. Yet, here we are, months later experiencing the same issues.
The support team has been so helpful and responsive while we were setting the app up. They are quick to answer questions and really help with troubleshooting.
Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our our customer support team.