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The app can be a little confusing but the customer service is amazing! They call you back within a few hours (or less) and walk you through any and all questions you have - they even work on their end to get you set up!
Thank you so much for sharing your experience with us. We are glad that our team was able to setup the App for you. Please feel free to reach out to us if you have any queries.
Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!
Thank you for your positive review.
We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules
We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance.
Best Regards,
PH Multi Carrier Shipping Label Team.
Sibi was a great help in a walk through today. Very knowledgeable on the topic. Very useful in helping us navigate the app.
Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!
Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.
Great app, especially their support. I primarily used the app to to calculate shipping rates for FedEx and UPS and it worked very well. They also resolved a bug I found within a day and were very responsive to all the questions I had.
Good app and GREAT support customer service via chat integrated to the app. Super helpful during set up.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Switched to this integration for PostNord. Amazing support, cant recommend enough!
Were very helpful with the installation process. Very responsive by email as well as zoom. Walked me through the set up process.
Great app that allows a tremendous amount of flexibility backed by an extremely responsive support team!
I can honestly say that multi carrier shipping labels customer service is just about the best I have every receive. I had an issue adding a shipping carrier to my account and after emailing them, not ever 24 hrs later it was resolved. They kindly contacted Canada Post for me and were able to resolve my issues seamlessly. They are kind, professional and very helpful!
In addition the app is very user friendly and the membership is worth it! Absolutely love it!