Bold Multi‑Currency , 835 değerlendirme
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The app used to work well for us but we started having issues with product variants that have different prices. After reaching out to their customer service in early December (our contact is Nikhil), they fixed the issue but created an even bigger one because some clients are now shown the base price multiplied TWICE by the exchange rate, resulting in exorbitant prices and a lot of bounces. It's hard to quantify exactly how many clients we lost because of that but we received many messages from confused shoppers. Nikhil keeps telling me that it's a problem of the shoppers' cache but unfortunately we can't ask each customer to clear their cache before visiting our website. Furthermore, the problem also keeps happening after our team cleares their cache and visits out website. I will update if the review if they manage to fix the issue. If not, we will have to look for a different app.
Great Currency converter, support are fantastic.
Awesome customer service from Harpreet very responsive and helped me with a few questions. Love the App!
Hi there - we appreciate the review, thank you! We're so glad to hear that Harpreet was able to help you out with your questions about Multi-Currency. Please don't hesitate to reach out if you need any other assistance!
How do i move the dropdown icon to the centre of the page at the top and get it to be bigger? why is the currency reverting back to my default currency on the next page? easy to install so far, cant tell if ive messed anything up lol
Really fast support from Cody - really fast debug and really fast knowlegde of support - already love Cody
Good plugin - we are happy to be new client to this one
Hi there! Thanks so much for the review; we're really glad to hear that Cody was able to get everything worked out for you! Cody is such a hard worker and really has a lot of knowledge to make sure everything is running smoothly for our merchants.
We are happy to have you. :-) Thanks so much for trying us out!
Multi Currency, along with Bold's new Cashier checkout, is a complete game changer for selling internationally! Finally, our customers can shop and pay in their own currency.
The widget looks beautiful on our site (thanks to amazing support from Brett, Alan, and Lauren), and most importantly, it works!
The customer experience is pretty much identical to the regular Shopify checkout (even better, actually), and orders are managed in Shopify same as normal.
It took a couple days to get fully set up, and Bold support was there to help with everything. I am beyond impressed!
BEWARE B4 YOU INSTALL — It adds a lot of code into your theme and causes pages to load slower. Have lost countless sales due to this. If you choose to uninstall it, you need to manually delete code the app added, good luck trying to find it all! Had to hire an expert to re-design the website from the ground up - as it was taking too long to get rid of junk code and a lot of it was snippets here and there. Cost be $900+ to do this.
This App is so Great and works phenomenal..! I recommend it and the best thing is that You can use the currencies of your choice! Initially we had some challenges with installing the App in our store but Cody was so supportive, prompt and within no time all was fixed.Thanks So Much!
Extremely good app to boost conversion rates. I had a small problem getting this to work with my theme but the support team fixed all the problems very fast! Can't recommend enough.
Best app & best support!
They (Jeff) installed the code in 3 hours without charging me anything
and the app is working great!