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For the past two years, we've had the pleasure of working with Safouh while managing our Shopify stores with the EGNITION app. Safouh has been an instrumental part of our journey, seamlessly synchronizing products across our Shopify accounts. His deep knowledge and expertise have been nothing short of a revelation in the often complex world of tech support.
Safouh consistently delights us with his prompt and effective solutions, a rarity in today’s fast-paced tech environment. Each interaction with him not only resolves our issues but also enhances our understanding and capabilities within the platform. His support has been pivotal in helping us navigate and thrive using EGNITION.
We are immensely grateful for Safouh's dedication and exemplary service over the years. His unwavering commitment and exceptional skills have made a significant impact on our business operations. Thank you, Safouh, for your amazing support and for being such a dependable pillar of excellence!
I am delighted to share my experience with "Multi‑Store Sync Power." This solution has been a game-changer for my Shopify stores, seamlessly synchronizing products and collections across multiple platforms. The level of service provided is exceptional, with lightning-fast synchronization within minutes. The customer service team is truly dedicated and available around the clock, ensuring any queries or issues are promptly addressed, specially a team member called Safouh. I highly value them as Shopify experts who have a deep understanding of their product and its capabilities.
Overall, "Multi‑Store Sync Power" has significantly enhanced my e-commerce operations, and I highly recommend it to anyone looking for efficient and reliable synchronization solutions for their Shopify stores.
Looking forward to try other apps provided from them soon.
Great, responsive support and functions as it should
Chat support are great and it was a pleasure "talking" to you.
Quick and competent.
Their customer service has been really great and quick to assist. Vishal guided me on a video call to assist me on the steps to fix my problem. App works well too
This app is a real life-saver and is a great way to make sure all my sites have matching product content. There's an extensive selection of attributes to match as well as the option of WHEN to sync. Manual syncing is easy by bulk-adding a tag. And customer support is quick and responsive for the couple of things I've needed.
We highly recommend Multi-store Sync to those who need a solution for inventory management and product related transactions for different websites. It is easy to use, efficient and has excellent customer service.
We have struggled with other programs without success, but when we found Multistore-sync everything changed. Everything suddenly made sense and our shops worked seamlessly.
We were supported by Safouh who was an invaluable help during the set-up. He even went overtime to help us understand all the features of the app, even those not directly related to their app. Really a pleasure to find such support!
Works exactly as described and it was easy to setup. I have no complaints at all! Great job!
Just an update to my 2020 review - still a great app and no issues whatsoever. Thanks to Vishal for sorting a problem very quickly as I had turned off syncing and couldn't remember how it was set up!
Great customer service which makes all the difference. We had a few hiccups at the start but Vlad and Tom were quick to reply as it is sometimes a bit difficult to get your head round different locations and what fields sync. Easy to use and straightforward app.
Seems to be a solid build. I tested several other apps. This one performs best for our use case with 3 stores and each one in a different language.