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MSL is fantastic - I faced an issue due to a conflict of another app and MSL sorted all of that for me in such a fast time - excellent customer service, excellent app. Thank you so much Chirag and Swati @ MSL
Very helpful and responsive when I needed help fixing an issue
Took a bit to set up but the provided instructions walk you through everything well. The integration was a bit glitchy but rectified with prompt app support by Chirag Patel. A reasonable price for product.
Hello Kate,
Thank you for reaching out to us with your comments, Each and every review is important to us.
We’re sorry to hear that the intigration is didn’t meet your expectations. But already have all the instruction for that. Our goal is to make every experience a positive one.
We’re committed to improving your satisfaction with our service, and we look forward to assisting you further. Thanks again for your review!
Le support technique est d'une grande aide. Un gros merci à Chirag qui m'a permise de bien installer l'application.
Simple yet functional. The customer service is superb. Patient to help anytime.
So I figured out there is a bug with the plugin, where when you setup your store locator page, if you are using the "store locator" page template, it ends up displaying completely wrong addresses and coordinates and none of your correct info displays. I reset the page template to just a default page, and now my addresses and maps are all correct. Check that out if you're having issues.
Thank you for catching our eye on it. We will check it ASAP.
If you have anything else you can send us an email on chirag@cirklestudio.co .
Very cheap compared to other similar App and it simply did what is supposed to do. The support is superb. I asked if they had this feature and they said they did not have so I was a bit disappointed but the next day they messaged me because they updated their app and applied the feature in their settings. So hands down to the developer.
The app is extremely slow and often unresponsive. Additionally, map locations are showing up in the open sea, which is frankly absurd. To make matters worse, the support communication has been terrible—we had to wait 7 days for a response. This has been a complete waste of time.
First of all I apologize for any inconvenience it may have caused and for the late response. Every review is important to us.
As I can see you have an issue with the geo coding API to not get the lang and long of the address to pin it in the map.
We already have a instruction for that. https://www.cirklestudio.co/helpdesk/map-api/
I noticed that with your map you fixed the geocoding API and it already pin the map according to the address.
https://hugoconti.com/pages/stores
Brilliant customer service! So helpful and really quick to respond. The outcome is just what we were hoping for, thank you
Some of the reviews say this was hard to set up, but it wasn't bad at all. The video instructions are very good and at the time of this review, all the buttons, links and pages looked the same as what you would click when installing (not outdated). I did skip a step and contacted them. They got back to me the same day. The map is decent and the price is right.