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Multivendor App is ok. Support is kind until you pay a pro plan. We hope to replace this app with a custom one as soon as possible. They ask to pay for adding the Order Id (something already standard that could be done probably in one minute!) to the email to the seller. If you pay for the most expensive plan you expect a bit more.
Products inventory update is not synching with shopify automatically and we need to do it product by product. We've been calling this out to their support, no radical solution provided. This is diminishing our credibility with both customers and vendors.
Hi, I think there is a confusion here.
The barcode label generation option is available in all the shipping methods that are provided for integration in the app apart from multivendor shipping.
Please do respond to the support emails, so they can clear all this.
Great app! It works perfect for me. The attention given to the consultations is excellent and fast, I recommend it!
I sometimes cannot understand how this app works when there are flaws, and I understand there are limitations on Shopify to have certain functions on Webkul, but to make your users to pay for your flaws , is not acceptable.
So what happened is apparently Shopify doesn't allow Product Tags to be synced on from Shopify to Webkul. The issue is Webkul doesn't have a function to allow vendors to bulk tag and tagging product by product is a huge pain especially when we run a marketplace, we are talking about a vendor could have more than 100 products.
So Webkul's response was that Shopify limits this function and doesn't allow Product Tag to be synced to Webkul (while everything else can be synced). As users, sometimes we accept the fact and understand the challenge, I therefore asked for a Bulk Tag function (which is just like bulk enable function) on Webkul, just so that we can do the bulk tags ourselves after we have done it on Shopify. To my surprise, Webkul's response is that I will have to pay 450USD for this function.
Clearly, this is already inconvenient for us. Imagine running a marketplace, your product tags changes done on Shopify when you can bulk tag, and it can't be synced over to Webkul, and when a vendor overrides a change on Webkul themselves, it will override my product tag changes. How "kul" is that?
If users have to pay for every improvement to be made, I can't see why do we engage as loyal users.
Very good support. It is by email ticket but they are always very helpful and responsive (during the week) . Lots of great features in the app but I do wish we could more easily control the look of the seller profile pages and directory. It would be great to allow shoppers to be able to sort through the sellers to find the one they are looking for.
Its Really Good app helping us to connect Shopify and our website better. Giving us an opportunity to flourish our business online.
Very responsive customer service!
I have been working with Webkul for some time and cannot fault the product and service they offer. it's a brilliant platform as standard and they have great custom features that you can add. Their service is second to none, they are prompt to answer any queries as soon as possible no matter what. All in all a great business and service to work with, fully recommend. Nitika is a great asset to the company, very knowledgeable and prompt to respond to any queries you may have!
This app is awesome and the support is also fast.
I use this app for several websites now.
I really recommend you this app the developer is really helping you to make it how you want it.
https://www.yourluxurywishlist.com/
https://www.happysupportfamily.com/
This are the two new site's where I am cone use this app too.
Great app and support also. They customized the app for me and made all the changes I asked for and for a very reasonable price. Great support from Mr. Neha Sharma who replied all my emails and took care of all the customizations.