Recenze (833)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 80 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 11 % hodnocení s 1 hvězdami
Datum úprav: 23. květen 2018

To start off, let me give some context as to why I'm writing this review.

I sell a product that is inherently a single-quanity item. I asked if they could disable the ability for my sellers to have more than 1 quantity. They said that would cost TWO HUNDRED FIFTY DOLLARS just to disable it.

Second of all, this app is just really unstable. It barely works at times and the translations are absolutely terrible. Sometimes my sellers passwords just don't work sometimes and they're forced to reset their accounts for no reason.

This app is expensive as hell but it barely delivers on its promises. It's not that I don't want to recommend this app, it's that I can't recommend this app. It's very poorly produced considering the massive pricetag.

Logohub
Spojené státy
Doba používání aplikace: Více než rokem
Datum úprav: 30. říjen 2017

se o app funcionace com rapides seria o melhor dos 3 disponiveis no shopify , minha notra baixa se deve a lentidão do sistema, se o app funcionace com rapides ao cadastrar e editar produtos seria realmente a melhor app de ecomerce, tenho perdido alguns vendedores que desistem de cadasytrar tamanha é a lentidão para cadastrar e editar produtos, ja pedi suporte algumas x para melhorar a velocidade da app e estou aguardando esta melhora assim que melhorar isto sera o melhor app por enquanto somente uma extrela devido a lentidão quando melhorar esta lentidão com certeza farei uma nova revisão

Lingerie Ponto Com
Brazílie
Doba používání aplikace: 12 měsíci
10. prosinec 2020

App not bad, but seems reply not engage! and didnt solve my problem. only once are helpful to login and help me solve THEIR SYSTEM PROBLEM. please do a SUPER IDIOT PROOF step by step, not every seller are coding train. spend too much time on it. gonna source for althernative. also seems the DATA is hidden cost, if exceed certain picture space we will been charge. HORRIBLE !

FB Live Market
Singapur
Doba používání aplikace: 11 měsíci
16. listopad 2018

I'm glad that we found this app. In our situation, our "vendors" are actually the artists that design some of our products. So we've set up a profile for our six different artists, and attributed the exact products that they each have designed, and then assigned the percentage that we will pay them for royalties each time the product with their design sells. It was a bit confusing on how to get things set up at first but the support that this app company offers is great!! You can email them and they reply very, very quickly!!

Smile Drinkware USA
Spojené státy
Doba používání aplikace: 20 dny
11. listopad 2021

Ho avuto qualche problema durante l'aggiunta per l'add-on di chatwhiz. Il team ha preso in carico la richiesta velocemente e con un breve scambio di mail hanno risolto prontamente.
-- I faced some troubles installing the chatwhizz add-on. The team take in charge my request quickly and they solved it in a brief time, it's 5 stars to me.

FarmacoFacile.it
Itálie
Doba používání aplikace: 18 dny
Vývojář Webkul Software Pvt Ltd odpověděl 16. prosinec 2021

We greatly appreciate your feedback. We're so happy that team was able to help you quickly. Please feel free to reach out to us at support@webkul.com , If you need any further assistance ! - Team Webkul

19. září 2019

Very good app for the multi-vendor marketplace. Having some trouble with fulfilling but the rest is fine.

Warehaus
Indonésie
Doba používání aplikace: Asi rokem
Datum úprav: 1. červen 2021

it is a complete marketplace solution ,however it has a lot of bugs and the customer service is abysmal

Karkhanay
Pákistán
Doba používání aplikace: Více než rokem
Vývojář Webkul Software Pvt Ltd odpověděl 2. červen 2021

Hi, Thankyou for the review.
We are trying to reach you via email, please do respond to the same. Also we have checked our logs and have not found any support ticket or email from your end regarding any bug or for any support.
Please connect to us and allow us to help with you with your queries.

Datum úprav: 6. listopad 2021

I am pretty dissappointed to see other reviews stating how amazing customer service is, because I can't get them to respond to my inquiries to save my life. Have been reaching out since late September with the same issue, and have yet to get any resolution, or even a response. I like the app, but when my questions can't be answered, it makes for a very difficult time figuring out how to proceed. **In response to your reply, your posted screenshot shows your answer from my very first inquiry. I have messaged you three times since then. Once in September, once in October, and again a few days ago, with no response. I would not have left this review otherwise, but am at least happy to have caught your attention so hopefully I can get the one glitch I've been trying to resolve for two months now, handled.**

The Boho Basement
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Webkul Software Pvt Ltd odpověděl 6. listopad 2021

Hi, Thanks for the review.
As we can check we have responded to all your queries well in time, please refer screenshot : https://www.awesomescreenshot.com/image/16275983?key=b9e3c563196c620cf7ce287d065f7f0c
To check the replies, please login to https://webkul.uvdesk.com/en/customer/login with the email and generate the password and you can check all the response to your queries.
Still if you have any issue, feel free to send an email at support@webkul.com

6. červenec 2023

Great support, always prompt and helpful.
Good guidance through the app features and custom help as well.

Loop Generation
Spojené království
Doba používání aplikace: 17 dny
13. květen 2020

Can't thank the developers enough for this app. Without Multivendor Marketplace app, I wouldn't be able to even start my marketplace website. I hope developers continue to build this app and provide us to be able to grow our marketplace website to become similar to Amazon and eBay.

KoaJoa
Spojené státy
Doba používání aplikace: 17 dny