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As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could.
The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform.
Contact info@artesial.co.uk if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.
The All-in-One Multivendor Solution has been a game-changer for EarthBased, streamlining our marketplace management with seamless integrations, automated payouts, and efficient order calculations. Sellers benefit from customizable dashboards, bulk product edits, real-time chat, and flexible commission settings. Advanced features like dual sync, API support, and ChatGPT integration for product descriptions have greatly enhanced our platform's efficiency. This app has transformed our operations, making it an invaluable tool for scaling and managing a diverse, eco-friendly marketplace. Highly recommended!
This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.
We've been using MVM for a year. While the user experience isn't flashy it does get the job done. Service from WebKul is responsive.
The entire team is amazing!! They got on a call with me very late at night at their time and walked me through it all. The MVM app works great. I love the hyperlocal and local store pickup features. I highly recommend Webkul and MVM for your multi-vendor needs!
Amazing support and a lot of features usable to set up any marketplace of your wish!
Best service. Please remember, they are available indian time starting 10 am. Very profession.
Thank you.
We are currently still implementing our multi-vendor + auction system, and coding integrations to support this. Support chat has been quite useful and helpful so far, although some improvements could be made - for example the API documentation is incomplete, and it would be good if there were a feature to 'lock down' seller accounts to only create auctions. Will update review once we have launched our service and are able to give more complete feedback.
Great app functionality for what we need. Support has been efficient and solutions to majority of our challenges have been found.
I like the support specially. Because I mess up every time and then I just need someone to help me out. They have techs available for me always.. Thank you so much.