レビュー (776)

総合評価
4.6
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2022年11月4日

We were in set up phase and the support team were amazing. They really helped us get ready to go live and were just great. fantastic experience and super friendly.

Kithunters
イギリス
アプリの使用期間:3ヶ月
編集日:2019年6月18日

Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price.

Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot.

Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work.

I am going to update this review and provide a link to the website once it is life.

Child Care Point
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年6月26日

Very good app and great service by the team. Thanks for your efforts to help resolve my queries. Thanks again.

ChristianMetro
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2015年8月25日

Markeplace Vendor works but you need to add one absolute necessary app. You need to add a Live Chat feature on your store. I use Zopim Live Chat, along with Zendesk. Zendesk will capture the Zopim Live Chat, so you can review it later. They work perfect together.

Without Live Chat, it will be harder to convert your visitors to join your Marketplace. This is no fault of app creators. It's just that visitors will sit around reading about joining up. They won't do anything until you've had a Live Chat with them.

I've also added an instruction page on my store. You have to explain everything in simple terms so that visitors understand how it all works. Also, expect some of your sign-ups to create a new account; and then do nothing! So it may be a few days or weeks before your vendors actually upload anything and start to sell.

Once again, the Marketplace app does work. It will allow others to join your Shopify store. But a Live Chat like Zopim or Olark will work wonders. Also, consider using Zopim as they now have the mobile app for their live chat.

Again, this app is great for adding other vendors to your store.

Mtgtrader
オーストラリア
アプリの使用期間:3ヶ月
2021年12月30日

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Loyabi
レバノン
アプリの使用期間:3ヶ月
Webkul Software Pvt Ltdが返信しました 2021年12月31日

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul

2023年3月16日

Fantastics Product & Amazing Support. Very versatile and detailed options which can be controlled by admin. The design is a little conventional, but the app still does all the work needed.

Little By Navya
インド
アプリの使用期間:3ヶ月
2019年9月18日

The best app I found so far for Multi Vendor Marketplace. Though it serves a lot of desired functionalities (at least all required functionalities) but still there is cushion in reporting section. It can be enhanced. Overall, a great app to start with. Have good presentation of vendor shop / store. At least my vendors are happy :)
Excellent work guys.

Yehlo.pk!
パキスタン
アプリの使用期間:3ヶ月
編集日:2021年2月5日

Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems. 

INNERMOD
シンガポール
アプリの使用期間:3年以上
Webkul Software Pvt Ltdが返信しました 2021年2月5日

Hi, Thanks for the review.
As we can check, we could not find any recent contact that you did with Webkul. In case you have any, then let us know, as we have not received any email from your end.
We always try to reply as soon as possible, and the average response time is generally very fast, even on weekends.
Please get in touch with the support team, as they have emailed you.
Regards,
Team Webkul

2020年4月12日

I find this app really helpful for a marketplace business concept. The support team is great and very competent. If I'm not mistaken they are based in India so expect some delays to your quastions and emails. I'm still getting familiar with this app, but so far I'm satisied.

Localcorner
オーストラリア
アプリの使用期間:3ヶ月
Webkul Software Pvt Ltdが返信しました 2020年4月16日

Hi, Thank you for the review.
We do try to reply to all the queries as soon as possible and in timely manner.
Still if you have any issues, do let us know.
Happy Selling :)

2020年6月16日

App overall is very good. Definitely a little expensive, especially with a bunch of add-ons, but very worth it.

The best part, however, is the customer service. The Wekbul team is beyond helpful and will get back to you in less than 24-hours (even on weekends). They have been incredibly patient with me and beyond helpful.

If you are worried about being able to not configure something, don't worry and just contact the team. Can't stress how great the customer service has been.

Find Your Farmer
アメリカ合衆国
アプリの使用期間:3ヶ月