レビュー (842)

総合評価
4.5
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2023年8月30日

Sehr sehr guter Support. Haben mir bei jeder Frage sehr gut weitergeholfen - sogar ein Meeting durchgeführt, um meine gesamten Fragen zu klären (Kann den Support von "Asim Hashmi" nur weiterempfehlen!)

Cologne Watch
ドイツ
アプリの使用期間:3ヶ月
2021年12月30日

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Loyabi
レバノン
アプリの使用期間:3ヶ月
Webkul Software Pvt Ltdが返信しました 2021年12月31日

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul

2023年7月17日

The Support on this app was amazing. Very fast replies and the people are very polite and patient with you. The problem was solved before I knew it. It was honestly a very pleasant experience

Undaground Garms
イギリス
アプリの使用期間:3ヶ月
2023年3月16日

Fantastics Product & Amazing Support. Very versatile and detailed options which can be controlled by admin. The design is a little conventional, but the app still does all the work needed.

Little By Navya
インド
アプリの使用期間:3ヶ月
2019年9月18日

The best app I found so far for Multi Vendor Marketplace. Though it serves a lot of desired functionalities (at least all required functionalities) but still there is cushion in reporting section. It can be enhanced. Overall, a great app to start with. Have good presentation of vendor shop / store. At least my vendors are happy :)
Excellent work guys.

Yehlo.pk!
パキスタン
アプリの使用期間:3ヶ月
編集日:2021年2月5日

Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems. 

INNERMOD
シンガポール
アプリの使用期間:3年以上
Webkul Software Pvt Ltdが返信しました 2021年2月5日

Hi, Thanks for the review.
As we can check, we could not find any recent contact that you did with Webkul. In case you have any, then let us know, as we have not received any email from your end.
We always try to reply as soon as possible, and the average response time is generally very fast, even on weekends.
Please get in touch with the support team, as they have emailed you.
Regards,
Team Webkul

2020年4月12日

I find this app really helpful for a marketplace business concept. The support team is great and very competent. If I'm not mistaken they are based in India so expect some delays to your quastions and emails. I'm still getting familiar with this app, but so far I'm satisied.

Localcorner
オーストラリア
アプリの使用期間:3ヶ月
Webkul Software Pvt Ltdが返信しました 2020年4月16日

Hi, Thank you for the review.
We do try to reply to all the queries as soon as possible and in timely manner.
Still if you have any issues, do let us know.
Happy Selling :)

2020年6月16日

App overall is very good. Definitely a little expensive, especially with a bunch of add-ons, but very worth it.

The best part, however, is the customer service. The Wekbul team is beyond helpful and will get back to you in less than 24-hours (even on weekends). They have been incredibly patient with me and beyond helpful.

If you are worried about being able to not configure something, don't worry and just contact the team. Can't stress how great the customer service has been.

Find Your Farmer
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年11月23日

this app has every option available that you would expect from a marketplace, so many features, it is actually overwelming at first, I spent around 1 week understanding the full capabilities of it, I contacted support with a few queries, many times, they were very fast at responding and took the time to explain anything I wasn't sure of. Looking forward to our long term relationship 5*'s from me, thanks guys

Influencer Markets
イギリス
アプリの使用期間:3ヶ月
2020年6月8日

Prepare for zero customer service. Prepare for zero customer service. Prepare for zero customer service.

Carelia.co
フィンランド
アプリの使用期間:3年以上
Webkul Software Pvt Ltdが返信しました 2020年6月8日

Hi, I think you have missed the email sent from our end, we have replied you within minutes of you sending the query to us, refer screenshot : http://prntscr.com/svpz38
Please do check the spam too. And in case of any more questions, do respond to the support emails sent.