Multi Vendor Marketplace , 769件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2021年2月8日

My rating is based on few day trial period. I am not reviewing app functionality once it is opened for business. Main reason for leaving 3 stars is due to the fact that there were errors in Sellers profile page. I hade to take number of screenshots for them to fixt it. Truthfully, as I was testing PRO plan and this should not happen. From shop owner point of view, the last thing you want is to waste your time finding errors and sending screenshots. They were happy to fix those errors, but they should not been there in the first place. This is a basic level and I would advise you to improve this. I found customer service to be helpful. Replied reasonably quickly and helped with my enquiries. Also expect to deal with coding. They helped with adding/removing codes to install the app, so that is great. There were few things I was not ok how they were displayed on Sellers page, for example some of Search and Filter boxes were different sizes and it just did not look nice and it looked cheap. For that I got answer I would need to change codes myself or pay them extra. I general, it looks like you can achieve a lot with this app as there are a lot of functions. Expect to pay more than the PRO advertised price as if you are looking for a full marketplace you will need to add their other apps and there is an additional charge for that. Again, i can only say about my experience while i was testing the app.

Heavensoriginal
イギリス
アプリの使用期間:6日
Webkul Software Pvt Ltdが返信しました 2021年2月8日

Hi, Thanks for the review.
Let me address the points one by one :
1) Seller Profile Page - There are ample of themes available on the store, so there can be a possibility that the seller profile page might not work well with some of the themes, but that is not an issue, this is something that is due to the variations in the theme developed by different developers. And few of the issue was on ipad were taken care of very soon.
2) Apart from that there were no errors reported, all that you require was some changes on the page, and for that the team has told that about code for the page and you could do on your own.
3) All the basic marketplace feature is included in the app, but if you need some high end features, then feature app is needed. We can easily increase the app pricing and can add all the add-on features as mandatory part of the package, but we have kept the app pricing as low as feasible and have provided easy plug and play options, so you only pay for the feature you are using, not for some high end package, which is of no use to you.
We are looking forward to helping you with the App, please contact us from the Support details mentioned on the page.

2022年4月12日

excelente aplicacion la estoy usando y tienen muy bien servicio al cliente y te explican y ayudan con todo

Pops international
コロンビア
アプリの使用期間:6日
Webkul Software Pvt Ltdが返信しました 2022年4月13日

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

2020年9月10日

Horrible time consuming experience. So disappointed in this app. I spent several days back and forth with tech support to no AVAIL.
The cost is ridiculous.. They charge for additional apps upwards $40 per month added on to your initial monthly fee and don't even have tutorials to assist you with the coding. All they have is a bunch of links that don't help with installation!! I'm DISGUSTED! STAY FAR AWAY!!! You have to pay for so many add-ons. This app by Webkul is a TOTAL rip-off.
Go to FIVERR and hire a developer to assist you with creating a marketplace. May cost you a few hundred, but trust me you will SAVE money, time and energy in the long run.

The Spirit Jewel
アメリカ合衆国
アプリの使用期間:6日
Webkul Software Pvt Ltdが返信しました 2020年9月11日

Hi, Please excuse for the less satisfied experience that you have with the app.
As we can check, the team has responded to your queries, in the 5 days span for which you installed the app and trying to get in touch now also. If you feel like using the app again, do respond to the the support emails sent.
Regards,
Team Webkul

2019年8月4日

I like the apart somewhat, but I have a few things I am not fond of, which as the amount of time it takes customer service to get back to you. And, when they do it is usually with links to articles, which is ok but the customer service is not so good. I would also say that there are ALOT of hidden charges. You make think your paying $45 for a plan, but they have different apps within it that are vital and you will end up paying sometimes more than the actual app only costs.

Also, it crashes alot and can be very mal functional. I cant get my seller profiles to display, and I have been awaiting for quite a while for a response.

skill Topic
アメリカ合衆国
アプリの使用期間:6日
2019年12月18日

Innovative team with several app that I have been using. Great support and very helpful app. Keep it up guys! Much appreciated

STC Shopping
サウジアラビア
アプリの使用期間:6日
2023年5月10日

I am new to Shopify but this app is very easy to use and I am getting great help from the developers.

Bogosplit
アメリカ合衆国
アプリの使用期間:5日
2022年4月18日

Tech support is very good - You can reach out to them and they answer quickly - Very practical for small business.

La Femme Apéro
アメリカ合衆国
アプリの使用期間:5日
Webkul Software Pvt Ltdが返信しました 2022年4月19日

Hey ! Thank You for the amazing words. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

2018年2月2日

Very bad documentaton and the claims about translation not work or atleast unable to figure how. My login registration page is still not translated.

Beside that the design is ugly and no way to implement it properly into shopify

Brands Dropship
デンマーク
アプリの使用期間:5日
2020年5月1日

I left a one star review on this app after failing to get any support from the developer and being of the opinion that it caused my store to crash. I then received emails from the developer asking me to contact them and saying they wanted to investigate. They denied it crashed my store. So I reinstalled and spent 8 hours setting up vendors again. While doing so I ren into many issues and sent emails to support. I have waited all day and again no response. The biggest problem is the app is sending out endless emails to vendors and customers. Most of the emails make no sense for our business model and I can't see how to stop them. Not surprisingly the app charges for sending emails. It is also full of random weirdness like if an order goes to there vendors for €50 including postage where each vendor gets say €20/€20/€10 then if postage is €10 it also splits that income between the vendors in the ratio 2/2/1. There is no logic to that - when is postage ever a fraction of the product cost? There are also problems with it failing to import products from Shopify, issues with images (they also seem to charge for storing images) and many more issues. For €45 a month this is a poor app with no support.

Great Northern Larder
アイルランド
アプリの使用期間:5日
Webkul Software Pvt Ltdが返信しました 2020年5月1日

Hi, Thanks for the time for writing this.
But there seems some confusion here, we were in touch over the emails, asking for the issue, but all this was not mentioned in the emails.
If you have any issues with the app, we would suggest you write an email to us on support@webkul.com

編集日:2020年9月22日

After speaking with Ayushu everything he sorted out and was really great help. Also installed all the app plugin and made sure it worked and tested the app as well. Thank you

Babba box
イギリス
アプリの使用期間:4日
Webkul Software Pvt Ltdが返信しました 2020年9月19日

Hi, Please excuse for all the confusion.
Do get in touch with the support team, and they will clarify all your doubts.