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We've used this app with a limited number of vendors so far in order to simplify fulfillment from sellers outside of our organization. There are some elements that are intuitive, and others that are confusing, but we've been very pleased with how many contingencies Multi Vendor Marketplace takes into account.
I've been using this app for a few months now and it works great. Whenever I'm dealing with a problem the customer support helps me through it
Thank You so much for the most amazing feedback. Hoping to continue serving you the same in future :) - Team Webkul
Nitika is awesome! I love this app, it has really good features such as seller profile which to me is a huge asset. I'd suggest this app to anyone looking for a GREAT multivendor app. 5 stars!
excelente aplicacion la estoy usando y tienen muy bien servicio al cliente y te explican y ayudan con todo
Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
We've been configuring this app for 3 months, paid feature. Finding out in the end the payout functionality for sellers is not working. And also, if you have different terms per seller, it's not customizable.
Sellers get annoyed about the notifications, it's quite complex to understand for them and it's just not user friendly.
And what is a marketplace if the payout is not even working?
Hey!! Please excuse us for this unfortunate experience, However, As we can see from the history of our communication that, You don't have payouts enabled in your PayPal Account as of now & Our team has mentioned the same many times on the chats/conferences/tickets. For that you need to contact PayPal team further so that they can enable payouts feature in your account. Please Note: As soon as you'll get payouts permission in your account PayPal Payout will start working extremely fine.
Even we have many merchants who are using payouts successfully since years. We have sent a support ticket along with meeting link.. Kindly check & reply us back so that we can assist you in getting the help from PayPal end. Our team will be more than happy to build a marketplace for you, together! - Team Webkul
This app can do a lot and is superflexible if you can figure out how to configure it. It takes time and patience. I had concerns with support in the past, but they have really upped their game in the last couple of weeks and have been super helpful. Much much better. Thank you.
Innovative team with several app that I have been using. Great support and very helpful app. Keep it up guys! Much appreciated
This app as a paid integration with DHL that I was ready to pay for but turns out that they are not even registered with DHL. I went through all the complicated process and finally DHL told me this app is not registered with them. The customer service sucks and is extremely frustrating. They never respond to your questions and they show no real care for customers. I actually wonder how Shopify can allow such an app on their store.
My problem is that I have not found a better app so far. It seems impossible to run a marketplace on Shopify.
I would give them minus 5 if I could.
I am new to Shopify but this app is very easy to use and I am getting great help from the developers.
Really like the app, but the seller-buyer chat feature isn't launched yet despite it being advertised as a feature and it was one of the main features we purchased the app.
Hi, Thank you for the review.
This feature is under development, and will be available to use in future soon.
In case of any other query/questions, feel free to connect.