Multi Vendor Marketplace , 759件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2023年7月11日

Great product and the service is always helpful when I have questions. Can seem daunting but once you have it set up it is a great service. Thank you so much

Antiquely
オーストラリア
アプリの使用期間:約1年
2023年7月14日

Do not subscribe for this app if you can find other multi-vendor options!!! There are a lot shortcomings with this app. I am stuck with them as I have set up after so much trouble. It's not worth the trouble. In addition the customer service makes it miserable! They don't get on call. They have only chat option and that too they work on limited times (Indian Standard Time). I am based in the USA and they don't consider that at all. I have to stay awake for these people to go live. They are not even considerate to get on call instead of chat. The chat agents are incompetent and don't understand their own software most of the times. They always say we will get back to you shortly via email after the developer looks into the issue which takes 12-24hr to get any response back and sometimes the response isn't even helpful. They are also sometimes incapable to explain the issue to their developer and it's such a waste of time. Ultimately it's my loss as they are not immediately able to resolve any of my issues in my live website.

I don't understand why this company swears by chat and email communication when call can make things so simple and quick. It just doesn't make sense to me. I get so stressed talking to their support. I cant express how frustrating it gets!

Find other alternatives if you can. This app shouldn't be your first choice.

Hope this review is helpful!

Ethereal Outfitters
アメリカ合衆国
アプリの使用期間:9ヶ月
Webkul Software Pvt Ltdが返信しました 2023年7月17日

Hi! Thank you for the review. Please excuse us for the less satisfied response, As you know the app is loaded with tons & tons of features. Due to the lots of features of the app, learning is required, and we are here to provide multiple instances of help.

Further, As you mentioned, We haven't made a one-to-one call with you but we can see from the tickets history that, we have done one to one calls multiple times with you regarding the app so this statement is quite incorrect.

Also, We found that , You want the tasks to be completed within minutes, but that's definitely not possible as it takes time to debug and verify the issues & multiple times issues are occurred due to incorrect configuration settings & We got those corrected over one to one calls only.

However, You need to understand that, Execution of any code requires a logical framework. Without logic, we can't freely perform tasks, so certain restrictions need to be applied. The entire functioning of the app is based on this logic.

We've sent you another meeting link. We'd love to hear all the concerns/issues you're having. Let's start things all over again. Our team will be happy to build a marketplace for you, together! - Team Webkul

2023年9月13日

Excellent support team, readily there to help and guide you on all the settings and configurations to ensure you are properly set up to sell.

Vegan Vendors
南アフリカ
アプリの使用期間:3年以上
編集日:2023年12月5日

The settings are mostly complicated, but the chat support always helped. There are solutions for most issues that I meet.

Tildi
ドイツ
アプリの使用期間:約2年
2023年10月28日

I could not make this application fit into my store, the interface and everything is not clear to the user.
It is complex to understand how this app works

App Flow
オマーン
アプリの使用期間:12日
Webkul Software Pvt Ltdが返信しました 2023年10月29日

Hey !! Please excuse us for the unfortunate experience you're having with the app but please don't worry, We'd love to assist you in setting up the app & making you understand the app interface.

Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up your dream marketplace:)- Team Webkul

2023年7月31日

The app is pretty useful and has great support and handles marketplace features pretty fine.

Toffu Co
トルコ
アプリの使用期間:3年弱
2023年9月6日

franklin from tamilnadu also new as to multivendor marketplace so i cant master in ecommerce but everything webkul team support for my issues and claim within minutes
very very userfriendly extension of multivendor store
you can try with webkul and earn more with webkul multivendor
i did shopify with webkul integration
you try and earn from home very afforable reasonable cost
Thanks webkul team

BuyMummy
インド
アプリの使用期間:約2ヶ月
2023年10月5日

One of the best and most developed applications in the entire application store. The staff Vashu bhatt & Tapesh singh rawat. is highly trained!

Tecniquero
メキシコ
アプリの使用期間:9ヶ月
2023年8月23日

I am extremely pleased with the exceptional service provided by the Wekbul team through their chat assistance. Their responsiveness and willingness to help were truly impressive. Every interaction with them was met with quick and accurate solutions, making my experience efficient and hassle-free. Their dedication to providing top-notch support is evident, and I am grateful for the level of assistance they offered. Wekbul's chat support team is a true asset to their service, and I highly recommend them to anyone in need of reliable and proactive assistance.

Ixewo
フランス
アプリの使用期間:3ヶ月
2023年8月5日

Asim, is a wonderful person and he helps you out instantly when it comes to any glitches you might face in running multivendor on your store.
I started working with this solution a month ago and he walked us through seamlessly on each bit that we were facing difficulty.

Thank you Asim for your help and understanding.Kuddos to you !!!!
Harleen

Furrybudy
インド
アプリの使用期間:3ヶ月