Multi Vendor Marketplace , 762 değerlendirme

Still building my store and working my way around it, can't wait to be an expert, but until then the support team does an excellent job answering my many questions and requests. Fast and clear!

Always quick with replies and very customer orientated. They have an open ear to possible improvements of their app. The app offers everything we need for our store.

Very good customer service. Nitika took the time to go through different poInts with us and guided us how to optimize the multi-vendor application.
We are looking forward to launching our platform very soon!
Thank you Nitika for your great customer service!!

Customer Service has been excellent, the team has advised me a lot and has been very helpful.
Jose Diaz

I have been extremely frustrated with Webkul as a whole. They are located in India which means that they are only available during India work hours. You can call and reach a person who will tell you that you will hear back in 6 hours. Then you get a short email response that does not answer your question and you go back and forth a day at a time. I finally started calling at midnight but they didn't want to stay on the line while they resolved my questions.(Uploading a csv is almost impossible because the requirements for the cvs to work are very specific and there is not way to know what you are missing when you get a broad error. One thing I discovered later is that .jpg file names have to be listed in capital letters, .JPG or the file will not load. They keep telling me that the instruction are clearly spelled out so I try again and send them the exact document I am using that will not load...no changes but it works for them...).
I am constantly struggling with the site, it is confusing because much of the instruction is written by a non native English speaker and thus unclear or misleading. I was under the impression for months that my vendors were getting paid when actually it was a manual process that I needed to do myself. The app takes the bank info and tells you that the payment has been sent but it hasn't. This would be ok if I knew, but there is no way to understand this from the site instructions.

If there were another multi vendor marketplace app I would use it. In the meantime I will struggle through.

UPDATE: I have since given up entirely on this app and am doing the work by hand.The app provides so little in service and so I have instead just added my vendors as "staff" in my shopify account so that they can update inventory. Since I had to manage my payments manually anyway, there was really no benefit to using Webkul except that my vendors had their own log in and were prevented from accessing other vendor's inventory. My current solution is not idea but beats the heck out of using webkul.

A perfect solution for multivendor marketplace .. thanks webkul to make it possible and easy to have it in Shopify .. I do appreciate an excellent support team .. I appreciate their time and effort .. Special thanks to Ms Pooja

If you are running or looking to run a marketplace, Multivendor Marketplace is your solution. We have a nontraditional business that requires our vendors to post their own rental equipment to our site. Our customers then book the rentals from our homepage. Multivendor is our solution to getting our vendors access to our site while allowing our customers to use a booking feature to get the items they want when they need it.

I've had more than enough questions for this team during the ramp up of our company and Neha has been patient, helpful and encouraging at every step. You are able to do an average amount of free customization to meet your store's needs. Customer service for this team is pretty fast, but if you are a US based company, be mindful of the time lag as I believe this team is international. Best to email your questions early in the morning in hopes of getting a response by the afternoon. I would love for this team to get an online chat function as it would help decrease the lag time between needing help and getting it. The bright spot though is, you do actually get help from this team-- which is something you can't say about every Shopify app.

In short, try the app. I think you'll love it.

Excellent customer support and they are able to provide a solution quickly. thumps up for you guys..

Webkul was really prompt and helpful in responding to my queries. Great team / Great work. Good luck to entire team of WK.

I have to say that this is a groundbreaking app. If you have multiple vendors and want to have everyone synced for the purpose of inventory and sales reporting, this app does as much as it possibly can within the confines of Shopify's API's. Support is super fast. Today I have been working with Neha to figure out some small issues and instead of waiting days or weeks or worse, these guys have the results in a day.

I have been using it for about a month and its full of features. From splitting payments through Stripe Connect or Offering a Membership option to having real-time stats for the vendors to access 24/7, this is a killer App.

I highly recommend. Keep up the great work.