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App not bad, but seems reply not engage! and didnt solve my problem. only once are helpful to login and help me solve THEIR SYSTEM PROBLEM. please do a SUPER IDIOT PROOF step by step, not every seller are coding train. spend too much time on it. gonna source for althernative. also seems the DATA is hidden cost, if exceed certain picture space we will been charge. HORRIBLE !
Great features, qualified and fast support from the help desk. It's definitively worth it (at least trying).
Really intuitive app once you go for the Pro plan ran alongside the advanced shopify. If you have both of these you can create a great platform. Customer support from Ayush Kansal was superb - even got back and helped during the weekend
Really easy to use and the chat support has helped a lot and provided meaningful support with patience
This company truly has the best service and software engineers and developers there are and they are there to help you. I had a complicated issue with my site and the integration with Webkul app and Neha at Webkul resolved the issue with my site. I am very tech savvy and know some code myself and am usually able to figure it out but I couldn't. They resolved the issue on the back end which would have normally cost be lots of money if I were to outsource it on Fivver. I am more than happy with the application they have built in addition to that I can honestly say its the best customer service I have ever received as Neha resolved a very complicated issue. Thank you Neha! Great service!
Hi, Thank you for the review. We are glad that we were able to help you with the Checkout issue. Looking forward to work with you :)
Really great support team, who help navigate the integration really easy. Given shopifys rigidness, this was much appreciated.
We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems.
When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update.
Many thanks to the support team!
Very, very good customer service. Replies are fast and my issue was solved. Thank you very much for your support!
Edited *previous issue was addressed*
Overall this has been a stressful experience to setup, lots of little bugs to chase - maybe this is to be expected.
Eventually we solved most of those major issues with Pooja from Webkul.
Following remain:
Stripe Connect setup did not work after multiple attempts, We eventually gave up and used Stripe direct without the automated payment feature to sellers.
After apps etc, it was more about $200+ a month than the price listed, all the apps inside are needed for basic functions like shipping.
They don't seem to integrate well with many things - such as recurring billing features (a must have in ecommerce) and their internal SHIPSTATION app basically gives away free shipping (returns ALL options even .50 cent letter options for a 10lb package. We disabled Shipstation - Webkul says they will have this fixed in a month..) And are using only the manual marketplace shipping.
A perfect app that helps us to handle more than 60 vendors from 20 countries, to set shipping rates, manage variable commissions, send manual and automated payouts and many more.
Special thanks to the support team for their immediate responses.