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Great experience so far. 5-star customer service. English is simple and plain so sometimes a bit hard to understand but that's okay. Love this app and it has taken my business to the next level. Thanks Asim Hashmi for outstanding help with showing me how the feature apps work.
Note that it costs extra the more sellers you add. (Capped at $45 for unlimited sellers.)
Also feature apps cost extra.
Very nice, need to improve a little more, the road is good
Hello, My name is Ignacio and I am from Chile. With some friends we start a web page where we sell Giftcards of small business of Chile (we dont charge them for this) and our goal is to help them.
The thing is, in Chile like every other country we are in a lockdown, so many business are not working but they still need to pay rent and salaries, so selling giftcards they can get the money now, and the customers can use the giftcard later.
The thing is, we need your platform to grow and help more business, especially "Multi Vendor Market Place", but we dont have the money to pay it because we are doing this for free.
Can you give us a license until the end of the year please?
We will be very thankful!
Our shopify account if ccardchile, you can find us in www.ccard.cl
the email of our platform is ccardcl@gmail.com
Thanks Again!
Hi, Thanks for reaching out to us.
Please write us to the concerned team by email to support@webkul.com
Be Safe :)
The Webkul team is incredible, very responsive and helpful! I was worried when I ran into implementation issues and they got me set up right away, as well as assisted with customizations. Very happy with the service and support I have been receiving.
We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul
This is a fantastic app. Highly recommend. First class customer support from Pooja!!
EXCELLENT!!!!!!
The support team is very helpful and responds fast. They were in touch with us during the whole integration process and launch. The app solves most of our basic needs as a multivendor marketplace and I see it as a good solid start.
Hi, Thank you for the review. The support team is thankful for the same.
Hopefully the app will help you boost the business. Good Luck :)
Deveria ter um outras opções de línguas e interface com meios de pagamento do Brasil diretamente pelo app para torna-lo melhor.
Hi, Thank you for the review. We have options in the App, to translate the whole backend in the language required, you can use that. Adding to it, you can also integrate Weglot translation to the app, so that the app is translated to multiple languages. Hope this helps.
I am really impressed by the way the customer support team works. They have been super responsive and have solved multiple queries. Keep up the good work guys.
We are using this app for the creation of our marketplace here in mexico. Very good functionalities and Webkul has provided a great customer service.
I really appreciate how responsive, patient, and kind the customer support team is for this app.
The app is great and lets you customize basically every detail, which I love. But this can make it seem a bit overwhelming at first. So it is very helpful to have a customer service team that is responsive and knowledgeable. Also, they have done a great job of creating blog posts and FAQ pages. You can tell they have a lot of experience in making apps and have really anticipated the user's needs.
The one drawback I've found to using this app is that the menu doesn't appear on the Seller Dashboard/Portal/Website while using Chrome. This is unfortunate, as Chrome is one of the most popular browsers. I've found a workaround where the menu appears if the screen is reduced to 70%... but this is quite small. Hopefully, this is something that will be fixed in the near future.
But overall, I am very pleased with the app and customer service team.