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We had a great service with lots of help in setting up our market place. Thanks team.
Vashu bhatt is very helpful and the app is easier to understand now
The Support on this app was world class! Very fast replies and Shivangi was really polite and patient helping me put with the configuration!
Excellent support, fast and friendly. Very good service. Thank you for the support guys. Keep up the good work.
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul
Neha has been very helpful to discuss my needs and they installed it for free .
Thank you !
Does everything that it says on the 'tin'. What I have been impressed about is the customer service. Several times I have had to contact them for small fixes or help and they have always been willing to provide support either by phone or email. A very good company indeed.
We researched and tested a variety of platforms and apps for our marketplace. Webkul's MVM offers the highest level of functionality and documentation and has a swath of features. In the event you have any issues during setup, or if you're in the research phase, there is an extensive library of support topics and an INCREDIBLE team that will answer your queries. Their team is also available to customize the app for your specific needs and can be hired to further develop the app on a contractual basis. Kushagra and Vashu have been my main Webkul contacts and they go above and beyond the call of duty each time. Yes, their hours are Mon-Fri on IST yet they seem to work nearly all the time and on weekends as well, at least in our case. Very pleased thus far. If you're on the fence, this should be your push!
Support is quick and also accurate.
My favorite part of the app from Webkul is that function is continuously updated evolving.
Looking forward to keep work with them.
Thank You for sharing your amazing experience. Much appreciated :) - Team Webkul
The app is pretty hard to use and often limited, but the customer service staff are excellent at resolving questions quickly.
Hey !! Thank you for taking out time to leave us this amazing feedback. Please be informed that: The Multivendor app is quite big & is loaded by tonnes of features & is being used by all sort of businesses across the globe so there are very high chances that one might find the app a bit hard initially but don't worry, We're to help you. If you'll ever face any difficulty in understanding any feature, please feel free to drop as an email at Support@webkul.com. We're just a reply away.
Happy selling :) - Team Webkul
Hi,
Incase of refunds and returns , I want to charge my seller a fee of 4% for the refunded or cancelled order
How Can I do the same please help me.
Best,
Team OnlyFragrance
Hi, we have received the same via the support ticket. We will soon reply you on the same.
For any query, you can send us an email on support@webkul.com