Değerlendirmeler (867)

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8 Mayıs 2024

This app is going to send me to an early grave. There are so many issues and there is never a satisfactory resolution. The app does not support many of the features of my Shopify store. There is no opportunity to edit product options, even for simple edits like typos. The app does not support multiple shipping profiles from Shopify. Shipping costs are distributed in conflict with product data. ...

Glitzie
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Webkul Software Pvt Ltd yanıt 14 Mayıs 2024

Hey !! Please excuse us for the unfortunate experience you're having with the app.
Our support team has shared the meeting link with you. Please check your email inbox & ...

29 Haziran 2020 tarihinde düzenlendi

We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back

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Part 2:
Webkul will only allow you to book a ...

Kinzzi
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:3 yıldan fazla
Webkul Software Pvt Ltd yanıt 7 Haziran 2020

Hi, Thank you for the review.
Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all ...

26 Mayıs 2016

I've contacted support with some key questions but they just haven't responded. Can anybody here help?

- Is it possible for me to customise the merchant sign up page? E.g. with colours/logo etc?

- Is it possible to change the text on the merchant sign up page (what you have up here as default has some pretty large grammatical errors in)

- I've uploaded a logo to the backend of my store, but ...

Alcoholdelivery
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
29 Kasım 2020 tarihinde düzenlendi

The support staff is very nice, however, if you have a simple problem it can literally take days to weeks to sort it out. If you have a problem you have to create a ticket. Then it takes 12 to 18 hours to get a response. The responses often do not solve the problem so you have to send another response and wait another 12 to 18 hours and around and around. You CANNOT get anyone on the phone or ...

NicheNoire
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
9 Eylül 2021

We are using this app, since few months, though it supports multivendor, some of the basics features are still missing. Such as: showing prices or special prices, etc. When we contact the supports since they did not come across these features and if more queries will come, they will look into this.. This defeats the whole purpose to get this app.....
Still waiting for their reply...
Please note: ...

MandiBazaar
Yeni Zelanda
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Webkul Software Pvt Ltd yanıt 15 Eylül 2021

Hi, Thank you for the review.
The support team is in touch since long, and we are helping you with all the issues you have.
Request to communicate with the support team to ...

23 Mayıs 2018 tarihinde düzenlendi

To start off, let me give some context as to why I'm writing this review.

I sell a product that is inherently a single-quanity item. I asked if they could disable the ability for my sellers to have more than 1 quantity. They said that would cost TWO HUNDRED FIFTY DOLLARS just to disable it.

Second of all, this app is just really unstable. It barely works at times and the translations are ...

Logohub
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
30 Ocak 2017 tarihinde düzenlendi

I have been extremely frustrated with Webkul as a whole. They are located in India which means that they are only available during India work hours. You can call and reach a person who will tell you that you will hear back in 6 hours. Then you get a short email response that does not answer your question and you go back and forth a day at a time. I finally started calling at midnight but they ...

Filosano
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
17 Eylül 2021 tarihinde düzenlendi

This might have been one of the worse learning curves I had to deal with. Shipping is poorly brought into the design that defeats the purpose of a multi-vendor application. Lost of time wasted. But you get what you pay for and it is one of the cheaper options. So the thing is they want you to use standard Shopify shipping that runs on a single account on a multivendor product. Soooo you would ...

Making and Baking
Güney Afrika
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Webkul Software Pvt Ltd yanıt 17 Eylül 2021

Hi, Thanks for the review.
By default, you can use the shipping option from the shopify store, so if you want you can use that.
As you have shipping issues, please do respond ...

21 Aralık 2022

This app is the reason I switched to Shopify, and I'm very disappointed. I have a consignment shop. I was hoping to automate vendor payouts. This app makes it possible for vendors to manage their own inventories, but that's where it stops. Payouts are still manual, and the reporting is terrible. I have to just use Shopify's reporting instead. The Paypal integration doesn't work. The Stripe ...

Dear Diary
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
Webkul Software Pvt Ltd yanıt 21 Aralık 2022

Hey!! It very unfortunate that you're facing issues using the app but please be assured that we offer complete help in order to resolve the problems you're facing. We request ...

2 Temmuz 2024

Aun necesita mucho trabajo UX/UI.

EventFull
Dominik Cumhuriyeti
Uygulamayı kullanma süresi:2 gün
Webkul Software Pvt Ltd yanıt 4 Temmuz 2024

Hi, we like to inform you that we provide complete UI/UX customisation feature for multivendor seller panel. Our team has reach out to you via email, please reply back to us ...