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I was skeptical at first, this is my first time building a website using Shopify and it took me 3 months to learn shopify's robust features. This app also has so much features but it didn't took me that long to learn, it only took me 2 weeks and their live chat support is amazing. Very quick with their responses and very accommodating.
The customer support is very efficient and nice. They solved all my inquiries.
The app and the support team is excellent i advise everyone to use this app for their multivendor website!
If you are creating a Shopify marketplace, do yourself a favor and start up with this app. The team is incredible, answering every question we had even during our "trial phase". We have even asked them to help with some technical items and they have done so flawlessly. We look forward to seeing what they do next to make each marketplace with them even better.
The team is very responsive and will work during US evening-overnight times to complete tasks. The app is highly customizable to your needs and the documentation is smart. It definitely takes some reading to get everything the way you need it and is very complex so takes some fine-tuning to setup. Great support though so as long as you can be patient during the day (US user), they will answer you as promptly as they can.
We researched and tested a variety of platforms and apps for our marketplace. Webkul's MVM offers the highest level of functionality and documentation and has a swath of features. In the event you have any issues during setup, or if you're in the research phase, there is an extensive library of support topics and an INCREDIBLE team that will answer your queries. Their team is also available to customize the app for your specific needs and can be hired to further develop the app on a contractual basis. Kushagra and Vashu have been my main Webkul contacts and they go above and beyond the call of duty each time. Yes, their hours are Mon-Fri on IST yet they seem to work nearly all the time and on weekends as well, at least in our case. Very pleased thus far. If you're on the fence, this should be your push!
Very customizable. Amazing team that will assist with anything you need for your marketplace website. 10/10
I highly recommend this multi vendor app! It really exceeded my expectations, in the functions point of view, and also to the excellent support of Webkul, answering all my queries right away and with resolutions.
Just signed up and started using this app to build a marketplace site on Shopify to replace an old site we have on Wordpress. Only just started to set this app up, but it looks like it will work perfectly for what we need. We did encounter a small issue while setting up, but I asked on their live chat for some help, and they helped me immediately and resolved the issue within a few minutes! Great customer service and a fantastic app!
Always very helpful, reponsive I would highly recommend this app