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Had to take a plan for better translation but it is a great app.Also Ripa was great helping me setting up my app. Will use chat in future if needed.
Thank you
This is an update of my first review. I can definitly affirm that the customer service is exactly what we are expecting when we are in business. Susie is the second developper who helped me. I asked few changes and she did all with patience and care. She managed perfectly how I wanted to be. My website look very serious with this app. A big thank to Susie and Lilit. Lilit was a very helpfull, kind, and reactive assistant . The app is amazing. I probably installed 10 different app in my shop before to find the good one. and for 8 dollars per month you get everything you need. I am so happy, my website in a few minute is ready with an excellent translation. And I have a lot of words. Recommended for people who needs something serious. Thank you for this app and the customer service!
veery good app to use in shopify .
Thank you! Love The App now my shop rocks in all the languages!!!
Very quick and great support from the team. Special thanks to Suzan. She help me integrating the app with my theme.
I don't recommend this app. A lot of bugs, bad user experience. After we spent 2 days fixing the auto translation (which was super bad), the edits weren't saved.. Very bad customer support specially Ella and Angela.
Thank for suport, it's a great Job!!
Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!!
I got it installed in the end but editing translations turned out not easy so I went for another option. There are a few ways of translating the text. Edit text option through their app gave me a few languages, but not all I wanted to be translated. Maybe giving customers a catalog option would have worked better. Another option, editing text through my website, had half of the text missing. I guess, if you have more advanced IT skills this should not be a problem but I struggled.
Their customer service was 5 stars, very helpful. They do need to improve some parts of UX to make text edits easier and signing up less confusing.
It seems it can do everything i was looking for. Had some problems to install.
Great support. Thank you Susanna! Can only recommend it.