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Awesome app and the support is extremely fast. Now I'm able to reach customers all across the globe. Thanks Ellla!
Suzan went above and beyond to help me deal with a small issue that popped up in the installment of the app on my store. Mind you, I currently have the free version of the app. I will not hesitate to upgrade to a paid version when I will need to. Thank you Suzan :-)
its great app i had difecal to make other language to load first i hope i solv it with your help it give a lot for free and i ty for this
GReat support, they solved in 1 minute my issues TOP! i love Susan and Elen job, she is very professional dev.
I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?!
In the beginning, I had some troubles but now Everything works fine thanks to Ella! she was a great help!
thank you ella for all your help, couldn't have done this with out you . hopefully now i will be truely global, THANK YOU ELLA
ok app but difficult to set up and their live chat is not always avail which is red weird. if someone dies not respond i will not be using. its confusing
Easy setup and great responsive support. Lilit helped me out with a 'cosmetic' request in no time! We will use this app for a store with a global audience.
Thank you very much for this wonderful shopify app to use in my online shop for translation all of my visitors