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I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV.
I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks.
I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done!
I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme.
Very satisfied with this app! Thanks!
We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options.
We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help!
Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!
Really good support. Replies immediately on the chat and really thorough and professional help. can be highly recommended.
Elements Design
Denmark
Fast response and really helpful !
We're delighted to hear that you received a fast response and found our support team really helpful! Providing timely assistance is a priority for us, and we're glad we could assist you effectively.
If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help, and thank you for choosing MultiVariants!
Super helpful staff, great functionality and a great tool for big basket selling.
A very good job always available to help you
Thank you for your feedback! We're delighted to hear that you're satisfied with the service provided by the MultiVariants - Bulk Order app team, and that we've been able to assist you whenever you need help.
If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!
This app is a fantastic solution for B2B bulk ordering, the way it displays a matrix of variants with an easy one-button add all to cart. The support is fast and solves any issues you have. Highly recommend
customer support is amazing
the customer service is amazing they help me
Thank you for sharing your feedback on the MultiVariants - Bulk Order app! We're thrilled to hear that you had an amazing experience with our customer service team.
If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app!
Works great! Very helpful support.
We're delighted to hear that MultiVariants is working great for you! It's fantastic to know that you find our support team very helpful.
If you ever have more questions or need further assistance, please feel free to reach out. We're here to ensure your continued success with MultiVariants. Thank you for choosing our app!
Beste App, bester Support ! Viyana, you are the best !
Thank you for the wonderful feedback! We're thrilled to hear that you consider MultiVariants the best app and that Viyana provided excellent support. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing MultiVariants!