Hulk Pokročilý Seznam Přání , Počet recenzí: 120
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Excellent app. Simple to setup. Works pretty well. Manoj from customer service was very helpful. They are always ready to respond. Goodluck to you guys. Recommended app.
We really appreciate you taking your time to provide us with your
honest opinion as this will help us strive for greater things in the future.
Nice product, not exactly what I was looking for but works well. However, 3 stars for uninstalling experience, leftover a lot of code, including links to external.JS and CSS
UPDATE: Support team contacted me after and resolved the issue
UPDATE: We have decided to use this app, however, all experience turns to be a disaster.
- It took 3 weeks to fix some of the issues (app did not work out of the box) and some of the issues were not resolved.
- Customer service has a huge room for improvement from the communication and performance point of view.
- This app is not compatible with products without inventory tracking ON. (After 3 weeks of back and force communication, we were told: "all products whose inventory is not tracked will show as an Out Of Stock button to avoid accidentally adding them to the cart in the future. Please track the quantity of products in your store to eliminate this problem.")
Hi there,
Product Manager of HulkApps here.
Extremely sorry for the bad experience. We completely understand your frustration and we are willing to offer our full support to fix this issue for you. I will personally look into your store's requirements.
Wishlist items without the inventory tracking are now 100% compatible!
Hope to talk to you soon!
Shruti
Very helpful with getting things setup, super functional! Does what it needs to, without being too over the top. Thanks so much!
Thank you so much for your support and appreciation!
In preparation for BLKFRI, needed to have something that would show us what items are our client's FAVORITES - was easy to get sorted out with the help of the support team - FAST RESPONSE - thank you - we are happy
Hi,
And we are happy and extremely grateful you have invested your time and efforts into leaving us this great review. Thank you! :)
Should you need anything from our end, so we can get those 4 stars to 5, please do let us know. :)
Kind regards,
App is ok so far. However it is insanely complicated to understand. A lot of outdated instructions so it is basically no help. Contacted support.
Hi there,
Product Manager of HulkApps here. Since our app is heavily customizable, and we are extremely careful not to impact any existing code.
Our Support team is more than happy to help implement our wishlist button on your store. Please reach out to us at help@hulk-support.com and one of us will surely help you.
I completely understand how incredibly frustrating it can be to entrepreneurs, that is why we are also going to launch explainer videos very soon, but you know these things take time. Until then, feel free to reach out to us we have 24/7 support available.
Kindest regards,
Shruti
EDIT 27/03-23
The responded quickly and removed leftover code. Though I still think it should be done automaticly, when removing app. But happy with quick response and removel and kind support staff
Tried it and removed it again. After removal my store has insane lots of errors because of there leftover code. I have made an ticket on there site.
I do think its VERY problematic that it does leave code after uninstallment that ruin/leave a lot of errors and issues to be fixed.
I will see if they fix this issue
Thank you for taking the time to leave us a review, and for utilizing our Advanced Wishlist App. We are happy to hear that you received a swift response and that the leftover code was removed. However, we understand your concerns about this issue, and we are taking your feedback seriously. We are currently looking into the possibility of automating this process so that there won't be any leftover code when an app is removed. In the meantime, we apologize for this issue, and we assure you that we are actively working to resolve it. We look forward to continuing to serve your app needs. Thank you for your patience and understanding
Terrible app. It loads css in your Shopify store assets and messed up with all my styles, after removing the app the styles were still wrong so I had to go to assets in my Shopify store and remove manually the hulkapp styles, terrible!I also had to remove several renders in my theme file that were messing with my footer.
Hi,
Product Manager of HulkApps here.
Totally understand the frustration since this was unexpected.
Unfortunately, we lose API access the moment you uninstall our app, so we can't automate code removal in your theme files (nor can any other Shopify app).
What we do instead is remove the code for you via staff account, and our support is ready 24/7 to do so.
Both me, and our support team lead has reached out to you, please let us know if there's anything we can do for you.
Thank you!
Shruti
Thank you so much for your kind words and the 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with our services. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to continuing to serve you. Thanks again for choosing us!