WhatsApp & Helpdesk ‑ MyAlice

WhatsApp & Helpdesk ‑ MyAlice

Od $60 /měsíc. 14denní zkušební verze zdarma.
Hodnocení (4,6)
Recenze

Důležité informace

Vytvořeno pro vaši firmu
  • Použití přímo v prostředí administrátora Shopify
  • Funguje s nejnovějšími motivy

O této aplikaci

Uvedena

18. listopad 2021 · Protokol změn

Jazyky

angličtina a španělština

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.

Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. více
  • Live chat and social channel widget for customer support and increase sales.
  • Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
  • View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
  • Send personalized WhatsApp broadcast campaigns to your customer lists.
  • Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.

Cena

14denní zkušební verze zdarma

Partner Alice Labs Pte. Ltd. může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více

Premium

$60/měsíc

nebo $540/rok s úsporou 25 %

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

$180/měsíc

nebo $1,620/rok s úsporou 25 %

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Premium

$60/měsíc

nebo $540/rok s úsporou 25 %

Includes 5 team members. For each additional member, add +$12/mo

  • Unlimited customers
  • Website chat widget
  • WhatsApp broadcasting
  • WhatsApp QR code
  • Smart ticket assignment
  • Chatbot builder for all channels

Business

$180/měsíc

nebo $1,620/rok s úsporou 25 %

Includes 5 team members. For each additional member, add +$36/mo

  • All in Premium, plus
  • WhatsApp Catalog & Commerce
  • WhatsApp Marketing Automation
  • Custom CRM integration
  • API and webhook
  • Onboarding & migration

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 9

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 78 % hodnocení s 5 hvězdami
  • 22 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
7. červen 2023

I rarely write about my experiences or leave feedback on applications. However, after a long time using Myalice, I really want to introduce Myalice to everyone.

Excellent customer service; they listen and provide enthusiastic support.
Consolidates all support channels in one place, saving time, centralizing data, and increasing efficiency.
They have APIs and Webhooks that I easily integrated with Chatgpt to automatically respond to basic customer requests and also easily transfer data externally.
The integrated support mailbox with Shopify allows me to quickly process orders.

You are looking for a centralized customer care and support solution. Give it a try!

CHIP.VN
Vietnam
Doba používání aplikace: Více než rokem
12. září 2023

App was good and service team was OK.
We unistalled because found a good option in Latinamerica that suites better.

It deserves 5 stars but the fact that they charged me $340 by mistake and the only person who found out was me (they didn´t), degrades 1 star. Hope you fix the thing.

Otherwise, if you are looking for an easy to use and complete solution to whatsapp + all channels, MyAlice beats the others.

SinIntermediarios
Kolumbie
Doba používání aplikace: Asi měsícem
5. březen 2022

Decent helpdesk tools are hard to come by. A Helpdesk tool for Shopify is even rarer. MyAlice came out of the gate as the more mature solution of the bunch, providing a mobile app that makes it really convenient to answer Customer queries on the go. Put that together with email support which is supposed to come later this year, you have yourself a near-complete solution. Con: The monthly active limits may seem low, but it makes sense for running a small number of brands. Overall: Having a good helpdesk tool for Shopify that doesn't break the bank. Also, one that has a good mobile app too! It's mind-boggling how many tools don't have a mobile app

Nightingale
Kanada
Doba používání aplikace: Téměř 2 roky
Vývojář Alice Labs Pte. Ltd. odpověděl 7. březen 2022

Thank you so much for this great review! We're so happy to know that you're enjoying our mobile apps as well, which we specifically designed in a way so that your agents don't miss out on important conversations when they are on the go. Stay tuned with MyAlice for more amazing product updates!

19. leden 2022

Ever since we started our business, we were looking for a solution to cater all our queries from facebook/Insta to whatsapp, webchat etc integrated with shopify.
Myalice has proved to be a breath of fresh air for us.

Swag Kicks
Pákistán
Doba používání aplikace: 4 měsíci
Vývojář Alice Labs Pte. Ltd. odpověděl 3. březen 2022

Thank you so much for this great review! We're happy that you're getting the exact value from MyAlice that we intended to deliver!
All the best wishes for your business and hope MyAlice can help you grow even more!

23. únor 2022

The product looks promising, especially focussing on the e-commerce specific features is what makes it more special. Their onboarding process and support are also great, they fix problems whenever I face it.

Artventure
Indie
Doba používání aplikace: 3 měsíci
Vývojář Alice Labs Pte. Ltd. odpověděl 3. březen 2022

Thank you for this kind review! One of our key targets is to make customer support easier for Shopify stores like yours and we're thrilled to learn that you are finding value in our eCommerce-centric features! Wishing you all the best for your business!

O této aplikaci

Uvedena

18. listopad 2021 · Protokol změn

Jazyky

angličtina a španělština

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Instagram, WhatsApp, Telegram, Line, Viber, Facebook Messenger

Vytvořeno partnerem Alice Labs Pte. Ltd.

Informace o partnerovi Alice Labs Pte. Ltd.

Průměrné hodnocení: 4,6

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 2

160 Robinson Road SBF Centre, #24-09, Singapore, 068914, SG

Podpora

Poslat zprávu

+6584068880

shuvo@myalice.ai

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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