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Wouldn't survive without this app.
I have been using this app for years and it has always worked well. Fast customer service when and if needed. The app very rarely has any tech issues. Over 5 years I have had probably 2 tech issues and they where fixed very quickly. No issues for years since.
This app is always updated and a MASSIVE time saver.
It also has an easy to use interface.
Highly Recommended.
Ever since finding this app last year I have been extremely pleased. I was manually inputting all my orders online through AusPost which took me, quite literally, days to input hundreds sales. Now it takes me minutes with a simple click of the button. What a time saver. Thank you for such a simple, yet powerful, app.
This app is a game changer for me, I love saving money and time with postage and that's exactly what this system has done for our processes. On the rare instances that I've needed help the team have responded with exceptionally fast and helpful customer service. Highly recommended.
Unfortunately, I have found it is not often that when encountering an issue in business, one can have utmost confidence in a supplier to be able to provide immediate fixes.
I have found this with Australia Post MyPost Business.
Whenever I use the chat feature, there is always someone there to help me. Being able to resolve issues in a timely manner has been crucial in allowing me to spend time on other things.
Am very grateful to Nathan and the team and highly recommend this app.
Thanks so much for the review. Very glad we can support you with your business growth.
Nathan (lead dev) is AMAZING! SO helpful. Quick. Clear. Problems resolved in minutes. Can't recommend enough!!!
I want to start my review by saying that the customer service has been exceptional, which as a new business, starting out, has been invaluable. The speed and professionalism and detail in responses has been very much appreciated - especially tailored screen recordings to help me. I find the app extremely easy to use, it has really streamlined my processes and I have been able to do everything I need to (except provide labels to post simple letters but that's not a huge deal for me, just worth noting and I believe it may be coming in the future). Thanks team for all the help and support!
User interface is excellent and the staff are 10/10, Nathan has saved me on numerous occassions with his app knowledge
Amazing and easy to use.
As soon as you download the app you think it's really difficult but it's not. It's pretty easy. You just need to go step-by-step and also the team is really amazing. They help you if you have any difficulty I'll be definitely recommending this app.
Nathan and the team we're absolutely FANTASTIC and really easy to communicate with. They answered the chat in no time at all and provided me really helpful information to get the shipping side of things running smoothly. HIGHLY RECOMMEND!!