Navidium Shipping Protection

We've used Navidium for several years now. It's performed flawlessly, and has been a key component of our Mythical Customer CareTM. If a customer selects package protection and has a lost/stolen package, they have peace of mind that we're immediately able to take great care of them. Thank you Navidium!

We’ve been using Navidium for years across multiple Shopify stores, and it’s been a reliable and efficient solution for our shipping needs. The app is easy to use, and the customer support is outstanding—responsive, helpful, and truly customer-focused. Highly recommended!

Great app. Happy to have it. Easy set up and it works without any issues, which surprisingly I can not say about so many other Shopify apps.

Great app. Makes it super easy to deal with damaged items and replacements.

Excellent

We've been using Navidium for over a year now, and it has truly streamlined our shipping protection process. The integration with our e-commerce platform was smooth and easy to set up, allowing us to provide added peace of mind to our customers without any extra hassle. What stands out the most is how customizable the platform is we can tailor the coverage options to fit our specific business needs.

Our customers love having the option to protect their packages, and the claims process is straightforward. The support team at Navidium has been responsive and helpful whenever we've had questions. This tool has helped reduce shipping-related headaches and improve customer satisfaction. Highly recommend Navidium to any business looking for a reliable shipping protection solution!

From the start I could tell the team behind this app weren't new to this game. They quickly installed and set up the app for us, and it literally took us maybe a day or two before the monthly app fees were covered just from shipping insurance fees we collected. App runs butter smooth, doesn't add any lag (which can not be said for some of the comparable apps), and support is quick to reply to any question. However nothing is as satisfying as opening the dashboard each day to see the growth revenue and seeing how I'm able to both satisfy our customers and still recover some of my insane shipping costs at the same time. This is an absolute must to any shopify store big or small. If you sell products and ship them, download it and have them set it up for you. You will not regret it. Excited to try order bumps!!!

great app, good customer service and team. would definitely add this to any store I create on shopify

Navidium has provided us with an additional channel for revenue while also giving us total control over the claims/refunds process. Our customers get answers faster. Highly recommend this app for any store, particularly ones that don't receive a high volume of returns, damages, etc.. Very happy and wish I discovered it sooner!

This app practically gives you free money. Support is great, very responsive. Our opt-in rate is about 50%, so we're earning a few extra $ on every order.